Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Steve Maples

Sales Manager
Gulf Breeze,FL

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of post-secondary education
20
20
years of professional experience

Work History

Purchasing Coordinator

AP Sound, INC.
Pensacola, FL
04.2020 - 08.2021
  • Monitored all purchase requisitions and handled adjustments with vendors.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Collaborated with internal and external customers and managed all pricing and availability of all products.
  • Contacted each vendor and recorded information regarding price, availability, and quality of products.
  • Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.

Sales Project Manager

AP Sound, Inc.
Pensacola, FL
01.2018 - 04.2020
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Managed installation projects efficiently to meet customer completion goals.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.

Sales Engineer

AP Sound, Inc.
Pensacola, FL
02.2002 - 01.2018
  • Managed technical integration, systems engineering program management, customer support and program management.
  • Identified sales opportunities by assessing environment and devising and implementing winning strategy.
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
  • Identified and supported resale opportunities to achieve sales plans.

Education

Bachelor of Arts - Music Performance

Berklee College of Music
Boston, MA
06.1983 - 05.1989

Skills

Purchasing coordination

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Timeline

Purchasing Coordinator

AP Sound, INC.
04.2020 - 08.2021

Sales Project Manager

AP Sound, Inc.
01.2018 - 04.2020

Sales Engineer

AP Sound, Inc.
02.2002 - 01.2018

Bachelor of Arts - Music Performance

Berklee College of Music
06.1983 - 05.1989

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Steve MaplesSales Manager