Roadside assistance 1099
Honk, AAA, Allstate, Farmers, GEICO, Agero
02.2012 - Current
- Executed on-the-spot repairs for common issues such as flat tires, dead batteries, and lockouts, ensuring minimal disruption for customers
- Collaborated with dispatchers to prioritize service requests based on urgency and location proximity
- Demonstrated strong customer service skills by effectively communicating with distressed drivers in a calm and reassuring manner