Summary
Overview
Work History
Education
Skills
Certificates And Awards
References
Timeline
Generic

Steve Moore

Orlando,FL

Summary

To leverage my strong problem-solving skills, attention to detail, and exceptional communication abilities as a Resolution Specialist, dedicated to resolving customer issues efficiently and ensuring utmost satisfaction, thereby contributing to the growth and reputation of the organization.

Overview

6
6
years of professional experience

Work History

Houseperson, Housekeeping

Walt Disney World Resort
05.2021 - Current
  • Maintain cleanliness and organization of guest areas, including lobbies, hallways, and public spaces. - Assist housekeeping staff in delivering exceptional service by promptly responding to guest requests and ensuring guest satisfaction. - Collaborate with team members to ensure efficient operations and a seamless guest experience. - Uphold high standards of cleanliness and presentation throughout the resort.

Grill Cook

AdventHealth
01.2018 - 01.2020
  • Prepared and cooked food items according to menu specifications and established quality standards. - Operated kitchen equipment efficiently and safely, ensuring proper food handling and sanitation practices. - Collaborated with team members to ensure timely and accurate order preparation. - Maintained a clean and organized work area, adhering to food safety and cleanliness guidelines. - Assisted in inventory management and food cost control.

Education

Bachelor's Degree in Cybersecurity (In Progress) -

Wilmington University
New Castle, DE

High School Diploma -

Osceola High School
Kissimmee, FL
01.2014

Skills

  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Attention to detail and accuracy
  • Ability to remain calm and professional under pressure
  • Proficient in Microsoft Office Suite
  • Equipment Disinfection
  • Window Blind Dusting
  • Furniture Moving
  • OSHA Compliance

Certificates And Awards

  • Technical Certificate in Digital Media Technology, Valencia College | Orlando, FL (2021)
  • Recognized by a guest for displaying the 5 Keys on March 16, 2023
  • Recognized by a guest for displaying the 5 Keys on January 1, 2023
  • Recognized by a guest for displaying the 5 Keys on August 4, 2021
  • Recognized by management as a Magic Maker on September 14, 2023

References

Available upon request

Timeline

Houseperson, Housekeeping

Walt Disney World Resort
05.2021 - Current

Grill Cook

AdventHealth
01.2018 - 01.2020

Bachelor's Degree in Cybersecurity (In Progress) -

Wilmington University

High School Diploma -

Osceola High School

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Steve Moore