Steve Narra
Roseville
Summary
Skilled plasma cutter with experience in metal fabrication and industrial manufacturing. Possess strong understanding of safety protocols, technical machinery operation skills, and ability to read blueprints accurately. Notable for enhancing efficiency in previous roles through innovative cutting techniques and maintenance of equipment. Known for consistent precision in delivering high-quality output under tight deadlines.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
19
19
years of professional experience
Work History
Plasma Cutter Operator
American Blower Supply
Warren
11.2019 - 07.2022
- Loaded and unloaded material onto the plasma cutter table while ensuring that it was securely fastened down.
- Troubleshot problems with machinery or programming issues related to operating a plasma cutter.
- Performed preventative maintenance tasks such as lubricating moving parts or replacing consumable items like nozzles.
- Set up, adjusted, and operated CNC plasma cutting machines in order to produce parts with precise accuracy.
- Adjusted parameters such as amperage, voltage, speed or gas flow rate depending on material thickness or type being used.
- Cleaned work area around the machine after each shift in order to keep it safe and tidy.
- Replaced worn out parts on the machine as necessary in order to maintain its performance level.
- Calibrated various components of the machine to ensure precision cutting operations were achieved.
- Monitored the progress of the cuts being made by the plasma cutter and adjusted settings as needed for optimal results.
Machine Operator
Hicraft
Fraser
08.2018 - 10.2019
- Load raw materials into machines according to specified measurements.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Observe machine operations to detect any problems or defects in the finished product.
- Inspect finished workpieces to ensure conformance with specifications.
Store Manager
Bdts
Utica
05.2014 - 07.2018
- Developed relationships with suppliers to negotiate better prices.
- Updated POS system with new products and promotional offers.
- Organized promotional events to increase product awareness.
- Monitored inventory levels and placed orders to restock shelves.
- Managed daily banking activities such as deposits and withdrawals.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Planned special promotions or discounts based on market trends.
- Resolved customer complaints in a timely manner.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Store Manager
Disc Replay
Roseville
06.2012 - 04.2014
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Monitored inventory levels and placed orders to restock shelves.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance and identified performance gaps for corrective action.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Trained and mentored associates to teach daily tasks and procedures.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Call Center Representative
On Star Logistics
Warren
08.2010 - 05.2012
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Identified opportunities to upsell additional products or services when appropriate.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
Line Cook Supervisor
Hooters
01.2004 - 07.2011
- Monitored daily operations of kitchen staff to ensure all tasks were completed efficiently and safely.
- Ensured food items were prepared in a timely manner while adhering to quality control standards.
- Inspected supplies, equipment, and work areas to ensure conformance to established standards.
- Conducted regular meetings with kitchen staff members to discuss new menu items or changes in procedures.
- Managed inventory levels for perishable goods such as vegetables, fruits, dairy products, meats, and seafood.
- Directed, supervised, and trained line cooks in preparation of dishes according to recipes and established standards.
- Followed proper food handling methods and maintained correct temperature of food products.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Cooked multiple orders simultaneously during busy periods.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Kept stations stocked and ready for use to maximize productivity.
- Set up and performed initial prep work for soups, sauces, and salads.
- Grilled and deep fried various foods from meats to potatoes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Line Cook
Mac & Ray's
Harrison
07.2008 - 08.2010
- Performed basic knife skills such as dicing onions or slicing meats.
- Adhered to sanitation policies at all times when handling food products.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Stocked and restocked kitchen supplies as needed.
- Communicated effectively with other staff members regarding orders and menu changes.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Cooked multiple orders simultaneously during busy periods.
Education
High School Diploma -
Warren Woods Tower
Warren, Michigan 05-2002
Skills
- CNC operation
- Equipment maintenance
- Material loading
- Precision cutting
- Inventory management
- Customer service
- Employee training
- Effective communication
- Sales techniques
- Disciplinary techniques
- Schedule preparation
- Coaching and mentoring
- Relationship building
- Staff training and development
- Performance evaluations
- Recruiting and interviewing
- Shift scheduling
- Food preparation
- Knife skills
- Quality control
- Food safety
- Recipe adherence
- Training staff
- Grill operation
- Kitchen operations
- Prep work
- Food safety knowledge
- Foodservice sanitation
Timeline
Plasma Cutter Operator
American Blower Supply
11.2019 - 07.2022
Machine Operator
Hicraft
08.2018 - 10.2019
Store Manager
Bdts
05.2014 - 07.2018
Store Manager
Disc Replay
06.2012 - 04.2014
Call Center Representative
On Star Logistics
08.2010 - 05.2012
Line Cook
Mac & Ray's
07.2008 - 08.2010
Line Cook Supervisor
Hooters
01.2004 - 07.2011
High School Diploma -
Warren Woods Tower