Summary
Overview
Work History
Education
Skills
Timeline
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Steve Peterson

Minneapolis,MN

Summary

Diversely experienced project manager with seven years of experience in the fields of advertising/marketing, legal eDiscovery, and web development. Proficient in tailored client service as well as the management of internal teams and external resources. Skilled at anticipating roadblocks and providing solutions. Excels in ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Project Manager

Fjorge Digital
08.2022 - 01.2023
  • Developed and initiated projects, managed costs, and monitored performance.
  • Coordinated internal staff resourcing and required services for projects within budget requirements.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Responsible for managing roster of 250+ clients facilitated by regular status calls as well as quarterly reporting.

Project Manager

Friends & Neighbors
01.2021 - 08.2022
  • Planned and scheduled phases for large projects with regular updates to stakeholders and executive leadership.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with external vendors to optimize workflow.
  • Managed daily client contact and status reporting for multiple business units within one of the state’s largest corporations while owning deliverables ranging from print, video, and digital.

Integrated Producer

Riley Hayes
10.2018 - 01.2021
  • Maintained daily client contact on project status, responsible for carrying projects from client KO to delivery within budget, resource and scheduling requirements.
  • Developed production plans and organized resources to achieve prompt delivery of projects.
  • Managed agency's brand and website overhaul in October of 2019.
  • Member of internal Social Media team and Culture Committee.

Client Service Representative

C-TEQ Data Consultants
07.2016 - 06.2018
  • Promoted superior experience by addressing client concerns, demonstrating empathy, and resolving problems swiftly.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed and administered internal customer service training processes.
  • Implemented document management solutions with primary focus on document control and process efficiency.

Education

Bachelor of Arts - English, Economics

Luther College
Decorah, IA
05.2016

Skills

  • Performance Improvement
  • Forecasting
  • Budgeting and Forecasting
  • Client Relations
  • Agile Methodology
  • Workflow Planning
  • Budget Administration
  • Microsoft Office Suite Expertise

Timeline

Project Manager

Fjorge Digital
08.2022 - 01.2023

Project Manager

Friends & Neighbors
01.2021 - 08.2022

Integrated Producer

Riley Hayes
10.2018 - 01.2021

Client Service Representative

C-TEQ Data Consultants
07.2016 - 06.2018

Bachelor of Arts - English, Economics

Luther College

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