Steve Price
Chardon,OH
Summary
With over forty years of automotive experience, I am an expert on service writing, automotive diagnostics and repair. At Rays Repair, as the Shop Owner and Head Technician, I significantly enhanced customer satisfaction and loyalty through expert vehicle diagnostics and personalized service.
Overview
42
42
years of professional experience
Work History
Shop Owner | Head Technician
Rays Repair
06.1982 - 08.2024
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Participated in ongoing training programs to stay current on industry trends, improving knowledge of new vehicles and technology advancements.
- Improved customer satisfaction by providing accurate repair estimates and timely completion of work.
Education
Master Automobile Technician
National Institute of Automotive Service Excellene
Santa Rosa, CA 12-2004
Automotive Mechanic Apprenticeship
California Apprenticeship Council
Napa, CA 08-1987
Skills
- Advanced Diagnostics
- Engine repair
- Vehicle inspection knowledge
- Estimating costs
- Service Scheduling
- Repair order management
- Technical automotive knowledge
- Work order prioritization
- Customer service expertise
- Product and service knowledge
Timeline
Shop Owner | Head Technician
Rays Repair
06.1982 - 08.2024
Master Automobile Technician
National Institute of Automotive Service Excellene
Automotive Mechanic Apprenticeship
California Apprenticeship Council
Similar Profiles
Kahsir WilliamsKahsir Williams
Working on Cars & Demolition for Real-estate at Rays Auto RepairWorking on Cars & Demolition for Real-estate at Rays Auto Repair
Kayleigh CutsingerKayleigh Cutsinger
Front End Retail Cashier at Rays Seafood Market INC.Front End Retail Cashier at Rays Seafood Market INC.
Eliza MartinEliza Martin
Hospitality Team Member at Tampa Bay RaysHospitality Team Member at Tampa Bay Rays