Steve Quinones
Yonkers,NY
Overview
12
12
years of professional experience
Work History
Asset Protection Agent
Loews
Antioch, CA
12.2023 - 04.2026
- Maintained a strong, visible presence in store to deter theft and ensure safety protocols were followed.
- Conducted thorough investigations on suspicious behavior to identify potential security threats.
- Collaborated with management to implement loss prevention strategies and improve overall store security.
- Trained new team members on asset protection policies and safety procedures.
- Utilized surveillance equipment to detect and document incidents, improving response times.
- Analyzed incident reports to identify trends and recommend corrective actions.
- Conducted thorough investigations into employee theft, resulting in appropriate disciplinary actions.
- Maintained accurate records of all asset protection activities for easy reference during external reviews or legal proceedings.
- Streamlined surveillance processes, optimizing the use of CCTV cameras and other security equipment for better coverage.
- Responded to customers and diffused escalated situations to maintain security and high customer service delivery.
Asset Protection Detective/Acting Manager
Macys Department Store
Antioch/ Concord, CA
10.2019 - 11.2023
- Achieved reduction in theft risks through strategic development and implementation of loss prevention strategies.
- Strengthened investigations of suspicious activities in partnership with law enforcement.
- Enhanced staff competencies by training on asset protection techniques and emergency protocols.
- Minimized shrinkage and improved store security through effective loss prevention strategy execution.
- Cultivated a culture of safety and compliance by training staff on asset protection protocols.
- Proactively addressed potential threats by monitoring surveillance systems for suspicious behavior.
- Updated store security policies and procedures, ensuring alignment with best practices.
- Created comprehensive records of security incidents and investigations to inform future strategies.
Asset Protection Manager
Sears
05.2014 - 05.2019
- Developed and implemented loss prevention strategies to mitigate shrinkage across multiple departments.
- Conducted thorough investigations of theft incidents, collaborating with law enforcement as needed.
- Trained and mentored staff on asset protection policies and procedures to ensure compliance.
- Analyzed data trends to identify vulnerabilities and enhance operational security measures.
- Established relationships with local law enforcement agencies to support community-oriented loss prevention initiatives.
- Coordinated audits and inspections to assess inventory integrity and adherence to safety protocols.
Education
High School Diploma -
Escuela Superior Pablo Avila
Camuy PRSkills
- Theft deterrence
- CCTV monitoring
- Safety protocol enforcement
- Security audits
- Crisis response
- External theft prevention
- Physical security measures
- Team collaboration
- Incident investigation
- Loss prevention strategies
- Policy enforcement
- Communication skills
- Training and mentoring
- Internal theft prevention
- Incident reporting
Timeline
Asset Protection Agent
Loews
12.2023 - 04.2026
Asset Protection Detective/Acting Manager
Macys Department Store
10.2019 - 11.2023
Asset Protection Manager
Sears
05.2014 - 05.2019
High School Diploma -
Escuela Superior Pablo Avila