Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Steve Ralph IV

Cordova,TN

Summary

Focused on getting the job done safely and efficiently while providing a positive experience for both co-workers and passengers. Superb problem solving and conflict resolution capabilities. Versatile Aviation Professional with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Diplomatic in resolving disputes and coordinating diverse teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance.

Overview

21
21
years of professional experience

Work History

Captain

United Airlines
05.2014 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strong organizational and communication skills.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Instructor/ Evaluator

FedEx
04.2011 - 05.2014
  • Established strong relationships with local FAA representatives, facilitating clear communication between the Training Department and regulatory agencies.
  • Utilized scenario-based training methods for real-world problem solving, preparing students for unexpected challenges during flights.
  • Established goals for courses with organized outlines and detailed lessons.
  • Collaborated with fellow instructors to share resources, ideas, and insights, fostering a supportive professional community.
  • Developed lesson plans and conducted ground training modules covering aircraft systems across normal, abnormal and emergency operations.
  • Instructed students in aircraft systems, procedures and manuvermaneuver flight techniques.

Pilot

United Airlines
03.2008 - 08.2010
  • Demonstrated exceptional teamwork abilities through collaboration with fellow pilots, flight attendants, maintenance personnel, and other aviation professionals in providing seamless service for passengers and efficient flight operations.
  • Prepared and distributed instructions and policy updates to all active crew before departing.
  • Enhanced overall flight experience for passengers through clear communication, attentive service, and smooth aircraft handling techniques.
  • Utilized strong analytical skills to quickly identify potential issues during flight operations, implementing effective solutions to minimize disruptions or delays without compromising safety standards.
  • Flew national and international routes covering different countries and complied with flight rules in each location.

Chief of Staff

United States Marine Corps
02.2003 - 06.2008
  • Over saw a Multi National Force of over 50,000 Soldier, Sailors, Marines and Airman during combat operations in AL Anbar Province in Iraq. Responsible for the day to day operations and coordination of Commanding Generals Staff.
  • Performed financial and managerial analyses to evaluate data and make recommendations, prepare financial reports and projections and conduct presentations.
  • Optimized organizational structures, leading to increased efficiency and better resource allocation.
  • Attended meetings to make informed decisions, provide administrative support and evaluate progress toward goals and objectives.
  • Led crisis-management efforts during unexpected challenges; mitigating potential negative impacts on business operations.
  • Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
  • Spearheaded cost-saving measures through in-depth budget analysis and identifying areas for improvement.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Negotiated contracts with vendors to secure favorable terms that led to significant cost savings without compromising quality or service delivery.
  • Mentored and developed junior staff members; fostering a culture of continuous learning and collaboration within the organization.
  • Improved internal processes through thorough review, resulting in a reduction of wasted time and resources.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Worked effectively in fast-paced environments.

Education

Bachelor of Science - Education

Arkansas State University
State University, AR

MBA - Executive MBA

University of Memphis
Memphis, TN
05.2012

Skills

  • Airline Transport Pilot -Multi Engine Land
  • FAA Class 1 Medical
  • US Passport
  • FCC Restricted Radiotelephone Operators License
  • A 300, 320 Type Rating
  • B 737, 757, 767 Type Rating

Skills

  • Conflict Resolution
  • Continuous Improvement
  • Analytical Thinking
  • Analytical Skills
  • Organizational Skills
  • Financial Administration

Accomplishments

Awarded the Legion Of Merit Medal

Awarded the Bronze Star Medal

Recommended for the United Airlines 100 Award

Chosen as the FedEx Instructor of the Quarter.

Timeline

Captain

United Airlines
05.2014 - Current

Instructor/ Evaluator

FedEx
04.2011 - 05.2014

Pilot

United Airlines
03.2008 - 08.2010

Chief of Staff

United States Marine Corps
02.2003 - 06.2008

Bachelor of Science - Education

Arkansas State University

MBA - Executive MBA

University of Memphis

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Steve Ralph IV