Steve Redmond

• Liaised between buyers and sellers to provide positive experiences for both parties.
• Communicated with clients to understand property needs and preferences.
• Negotiated, facilitated, and managed real estate transactions.
• Maintained connections with clients to encourage repeat business and referrals.
• Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
• Reviewed market research data and changed sales plans accordingly.
• Advised clients on market conditions and property value for informed decision-making.
• Reviewed and executed confidential documents, contracts and disclosures.
• Negotiated contracts with buyers and sellers to maximize customer savings.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.

Mentoring current and aspiring athletes to impart wisdom, discipline, prudence, knowledge, and discretion that will help them maximize their opportunities and change their lives through sports.

“Together, we are his house, built on the foundation of the apostles and the prophets. And the cornerstone is Christ Jesus himself.”

‭‭Ephesians‬ ‭2‬:‭20‬

• Developed and implemented strategies to increase sales and profitability.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
• Proved successful working within tight deadlines and a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.

• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Sold Commercial and Residential insurance policies to new and existing customers.
• Developed sales leads from direct referrals, networking and targeted marketing campaigns.
• Created sources for continuous client referrals within community and with businesses using extensive networking skills.
• Analyzed customer needs to provide customized insurance solutions.
• Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.

• Evaluated insurance policies and analyzed damages to determine coverage.
• Researched and analyzed policy contracts to verify proper payment of claims.
• Conducted day-to-day administrative tasks to maintain information files and process paperwork.
• Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
• Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
• Investigated and assessed damage to property and reviewed property damage estimates.

• Reviewed police reports, photographs and other documentation to gain complete understanding of accident.
• Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
• Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes.
• Identified suspicious claims, escalating issues to supervisor for further investigation and analysis.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.