Steve Rodgers
Self-employed
Kemp,TX
1
Certification
33
years of professional experience
Results-driven professional in insurance adjusting with expertise in property valuation and customer relationship management. Demonstrated ability to achieve fair settlements through effective negotiation and thorough claims evaluation, enhancing client satisfaction.
Work History
Independent Insurance Adjuster
21 Years- Performed comprehensive evaluations of damage reports to confirm authenticity of claims.
- Reviewed and assessed policy coverage for adherence to relevant industry standards and regulatory frameworks.
- Partnered with clients to detail claims processes and enhance the efficiency of inquiry resolutions.
- Coordinated negotiation processes between insured individuals and insurance firms, focusing on achieving fair and satisfactory settlements for all parties involved.
Sales Associate
3 Years 8 Months- Optimized sales processes through implementation of strategic follow-up initiatives for leads.
- Assessed customer needs to deliver customized insurance solutions.
- Fostered customer relationships to enhance satisfaction and loyalty.
- Conducted client consultations to assess and recommend tailored insurance products.
- Oversaw processing of policy applications and renewals, ensuring precision and efficiency.
Assistant Golf Professional
2 Years 3 Months- Facilitated daily operations of golf shop, ensuring exceptional customer service and optimal merchandise presentation.
- Managed tournament logistics, overseeing scheduling and participant communication to optimize member engagement.
- Designed and implemented training programs for junior staff to enhance product knowledge and service delivery.
- Oversaw inventory control processes to optimize stock levels and enhance cost efficiency.
Internal Auditor
4 Years 9 Months- Executed thorough internal audits to ensure adherence to regulations and policies.
- Reviewed financial statements to ensure accuracy and compliance with accounting standards.
- Formulated comprehensive audit plans focused on high-risk areas to optimize operational efficiency.
- Directed cross-functional teams to identify and mitigate potential risk factors.
Education
Bachelor of Business Administration - Finance
Skills
Claims analysis
Claims investigation
Liability determination
Risk assessment
Property valuation expertise
Effective negotiation techniques
Ethical standards adherence
Professional ethics
* I have worked approximately 25k claims in 27 states. Zero depositions.
Accomplishments
- Supervised team of 17 and 38 staff members during a catastrophe in Memphis, TN and Hurricane Sandy. I have worked approximately 25k claims in 27 states with zero depositions.
Certification
- NFIP Certified - 2026. I previously worked several additional flood claims in Florida through an IA firm for Universal Of North America Insurance Company.
Interests
Horseback Riding: Ruidoso
NM several times. Fun.
Avid Reader: I read daily when not working.
Cooking: I like to cook for friends and family. My dad passed away last year and my mother is getting older
so I have been cooking for Thanksgiving and Christmas the past few years.
I enjoy helping my friends
neighbors and others. Both of my neighbors to the left and right lost their husbands last year. I am always available for them if they need help.
Outdoor Recreation: I live on a golf course and play golf when not working. I love to fish. Mainly freshwater fishing and sometimes saltwater fishing in Los Cabo
Mexico.
Camping: I enjoy camping. I grew up on 141 acres and had access to camping
hunting and fishing.
I like trying new recipes and food trends: Not necessarily food trends
but I do enjoy looking up different recipes before I cook. Normally
if it tastes great the first time
then I tend to stick with the same recipe
and/or change it up just a little bit.
Enjoy hobbies that combine physical activity with outdoor exploration. Fishing and golf. The outdoor exploration involves looking for my golf ball.
Designing and Printing 3D Models through Xactimate. For total loss fire claims and large losses
I enjoy looking at what I have put together before sending it to the insurer.
Photography: I enjoy taking photos and videos of wildlife.
Artificial Intelligence (AI) and Machine Learning: I own stock that has invested in AI.
Animal Care. I am on my 3rd mini-schnauzer. They are smart. Before that
I had three labrador retrievers. One black and two brown. Snickers
Blue and Remington.
Kayaking. I enjoy kayaking and fishing near my home on Kings Creek.
I enjoy cooking for friends and family gatherings.
Watching Movies and TV Shows. I enjoy watching interesting movies and TV Shows. Before I watch them
I research them on Rotten Tomatoes and/or IMBD.
Timeline
Independent Insurance Adjuster
Self-employed
08.2005 - CurrentRead More
Sales Associate
Texas Farm Bureau Insurance
06.2001 - 02.2005Read More
Assistant Golf Professional
Eldorado Country Club
01.1999 - 04.2001Read More
Internal Auditor
Union Square Federal Credit Union
02.1994 - 11.1998Read More
Tarleton State University
Bachelor of Business Administration from Finance
Read More