Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Steve Sanders

Salt Lake City,UT

Summary

Proactive Bike Technician with extensive experience in optimizing workshop processes to reduce repair turnaround time and improve workflow efficiency. Expertise in custom bicycle builds, customer service, and technician training. Offering strong problem-solving skills and a commitment to promoting cycling safety and community engagement.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Bike Technician

Salt Lake Bicycle Collective
02.2015 - Current
  • Reduced repair turnaround time by streamlining workshop processes and prioritizing tasks effectively.
  • Contributed to the store''s overall success by participating in community events, promoting cycling safety, and advocating for local cycling infrastructure improvements.
  • Provided exceptional customer service by addressing inquiries promptly and professionally while offering expert advice based on individual needs.
  • Optimized workshop layout to improve workflow efficiency, making it easier for technicians to access tools and equipment as needed.
  • Trained new technicians on proper repair techniques, tools usage, and workshop procedures, improving overall team efficiency

Bike Technician/Salesperson

Swens Schwinn Cyclery
03.1991 - 09.1993
  • Built custom bicycles tailored to specific client preferences or physical requirements, delivering unique products that exceeded expectations.
  • Assisted clients in selecting the appropriate bikes and accessories for their needs, resulting in increased sales and customer satisfaction.
  • Contributed to the store''s overall success by participating in community events, promoting cycling safety, and advocating for local cycling infrastructure improvements.
  • Enhanced customer satisfaction by providing efficient and accurate bike repairs and maintenance services.

Bicycle Technician

Bicycle Center
04.1990 - 10.1991
  • Consistently met deadlines for repair jobs, ensuring minimal downtime for clients'' bicycles.
  • Ensured customer satisfaction by rectifying any issues or concerns promptly, maintaining a positive reputation for the business.

Bike/Ski Technician

Pedersen Ski &Sport
08.1988 - 09.1990
  • Promoted positive customer relations through prompt service, addressing concerns, and providing knowledgeable advice on ski gear usage.
  • Minimized equipment downtime with proactive maintenance checks, ensuring maximum availability of rental inventory for customers.
  • Assisted customers with selecting appropriate ski gear for their skill level and preferences, resulting in a safer experience on the slopes.

Education

Associate of Applied Science - Welding And Fabrication

Salt Lake Community College
Salt Lake City, UT
08-2024

Skills

  • Strong Communication Skills
  • Organization and prioritization
  • Continuous Learning Attitude
  • Sales and upselling aptitude
  • Tools and Equipment Handling
  • Bicycle Repair Expertise
  • Problem-solving capabilities

Accomplishments

    Eagle Scout

Certification

Emergency Medical Technician

Timeline

Bike Technician

Salt Lake Bicycle Collective
02.2015 - Current

Bike Technician/Salesperson

Swens Schwinn Cyclery
03.1991 - 09.1993

Bicycle Technician

Bicycle Center
04.1990 - 10.1991

Bike/Ski Technician

Pedersen Ski &Sport
08.1988 - 09.1990

Associate of Applied Science - Welding And Fabrication

Salt Lake Community College

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Steve Sanders