Steve Scott
High Ridge,MO
Summary
Inventory Specialist with extensive experience at Grainger, utilizing SAP proficiency to enhance stock management and minimize expenses. Demonstrated ability to foster customer relationships and spearhead training programs, resulting in a 90% success rate in team implementation of customer-centric strategies.
Overview
20
20
years of professional experience
Work History
Inventory Specialist
Grainger
Saint Louis, MO
07.2022 - Current
- Manage storeroom operations and satellite locations, maintaining optimal inventory levels, and reducing stockouts.
- Review BOMs to ensure accuracy of information and pinpoint Critical Need items.
- Optimize vendor list to reduce costs and simplify purchasing processes while minimizing stock-outs and backorders.
- Build relationships with on-site customers and outside vendors.
- Maintain budgetary constraints while demonstrating cost reduction initiatives.
- Support implementation of SAP-Next as essential tool in material management
- Analyze trends and demands to secure necessary items for daily use along with determining vital machinery that requires immediate spare parts
- Establish minimums and maximums based on historical data to maintain optimal inventory levels.
Vending Upgrade Champion
Grainger
01.2021 - 07.2022
- Subject matter expert on vending solution equipment and proper install procedures.
- Coordinate with customers on scheduling their vending machine upgrades.
- Work with customers to train employees and site champions on new interface to create a seamless transition for the customer.
On-Site Services Specialist
Grainger
10.2018 - 07.2022
- Understand customer needs, through questions, to make proper recommendations on effective storage solutions.
- Utilize critical thinking to recommend proper layout of customer sites to better meet recurring service needs and delivery schedule.
- Understand the market needs to be able to effectively meet all customer requirements in a timely manner. It is crucial to stay fluid to adapt and change priorities as situations present themselves.
- Learn, and retain, pertinent information on many accounts to aid in the routine servicing of accounts, as it pertains to PTO coverage, to offer a seamless transition for our customers.
Customer Experience Coach/Sales Associate
Grainger
08.2005 - 10.2018
- Effectively led multiple teams, 12-18 team members, and consistently exceeded 90% success rate at adopting new customer focused initiatives.
- Initiated Team Member training, at the branch level, in the areas of lighting, continuous improvement, SAP and SOE.
- Led our Continuous Improvement Team for the facility and assessed ideas on their positive customer impact, both external and internal. Reported back to the team on viability and next steps being taken to implement ideas.
Assistant Branch Manager
AVAD
Chesterfield, MO
04.2015 - 10.2016
- Worked with underperforming accounts to rebuild relationships and successfully grew those sales 17%.
- Utilized Inventory Aging Report to target merchandise that nears the end of its life cycle in order to move it and free up those inventory dollars for new product.
- Reconcile daily sales to ensure accurate order entry and timely invoicing as well as balancing the daily bank deposits.
- Facilitate branch training seminars for customers on new products, as well as existing products, on new features and how best to leverage those with their customers.
Education
Bachelor of Science - Education
University of Missouri
St Louis, MO05.2004
Skills
- Systems, Applications and Products (SAP)
- SAP Next implementation
- Salesforce
- Trainer
- Process enhancement
- Inventory management
- Stock optimization
- Cost reduction strategies
- Process improvement
- Training facilitation
- Attention to detail
Hobbies and Interests
- Golf
- Travel
- Sporting Events
- Concerts
Timeline
Inventory Specialist
Grainger
07.2022 - Current
Vending Upgrade Champion
Grainger
01.2021 - 07.2022
On-Site Services Specialist
Grainger
10.2018 - 07.2022
Assistant Branch Manager
AVAD
04.2015 - 10.2016
Customer Experience Coach/Sales Associate
Grainger
08.2005 - 10.2018
Bachelor of Science - Education
University of Missouri