Steve Staples
Antioch,TN
Summary
Experienced truck driver with a good driving record and a strong work ethic seeking a new opportunity in the transportation industry. I have at least 12 months experience and extensive knowledge of transportation regulations. I also have great communications skills and strong commitment to customer satisfaction. Results-driven Truck Driver with a demonstrated ability to handle various types of cargo and navigate different routes excellently. I am a dedicated and safety-conscious Truck Driver with a proven track record of delivering loads on time and in excellent condition. Given the opportunity i will over achieve and prove i belong with your company.
Overview
11
11
years of professional experience
Work History
Company Truck Driver
Knowhow LLC
06.2024 - Current
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Demonstrated versatility by operating various types of heavy trucks, including flatbeds, tankers, and refrigerated trailers.
- Kept accurate records of hours worked, miles driven, fuel expenses, and other required documentation for compliance purposes.
- Conducted regular preventative maintenance tasks on the truck to maintain peak performance levels and reduce downtime due to mechanical issues.
- Navigated challenging weather conditions safely while adhering to strict deadlines for time-sensitive deliveries.
Professional Driver
Uber And Lyft
01.2024 - 06.2024
- Improved customer satisfaction by providing timely and efficient transportation services.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Picked up loads and secured properly to maintain safety and avoid damaging products.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
Customer Service Representative
T Mobileretailer
10.2023 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved customer inquiries and complaints quickly.
Company Truck Driver
Butts Foods
08.2023 - 10.2023
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Kept accurate records of hours worked, miles driven, fuel expenses, and other required documentation for compliance purposes.
- Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.
- Removed and unloaded packages from box trucks for customer deliveries, using extreme care to avoid damage to goods.
Company Driver
Pack Rat Mini-storage
05.2023 - 08.2023
- Performed daily vehicle inspections before and after trips.
- Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.
- Maintained impeccable driving record and history of zero incidents.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
- Conformed to all DOT rules and regulations.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Reduced risk of accidents by strictly following company policies on safe driving practices and attending regular safety meetings.
Company Truck Driver
US XPRESS ENTERPRISES, INC
02.2023 - 05.2023
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Demonstrated versatility by operating various types of heavy trucks, including flatbeds, tankers, and refrigerated trailers.
- Kept accurate records of hours worked, miles driven, fuel expenses, and other required documentation for compliance purposes.
- Navigated challenging weather conditions safely while adhering to strict deadlines for time-sensitive deliveries.
PROFESSIONAL CAR DRIVER
UBER/LYFT
10.2022 - 02.2023
- Operated a variety of trucks including semi-trucks and delivery vehicles, ensuring safe and timely transport of goods
- Performed pre-trip inspections to check for any mechanical issues or safety concerns before each shift
- Delivered goods to customers in a courteous and professional manner, maintaining strong customer service skills
- Maintained accurate records of deliveries, including times, locations, and any issues encountered during transportation
- Followed all traffic laws and regulations to ensure safe and efficient transportation of goods
- Collaborated with warehouse staff to load and unload trucks in a timely and organized manner
- Communicated effectively with dispatchers and other team members to coordinate deliveries and resolve any issues that arose during transportation
- Navigated various routes using GPS systems and maps to ensure timely delivery of goods
TRUCK DRIVER
U.S XPRESS
06.2022 - 10.2022
- Operated a variety of trucks including semi-trucks and delivery vehicles, ensuring safe and timely transport of goods
- Performed pre-trip inspections to check for any mechanical issues or safety concerns before each shift
- Delivered goods to customers in a courteous and professional manner, maintaining strong customer service skills
- Maintained accurate records of deliveries, including times, locations, and any issues encountered during transportation
- Followed all traffic laws and regulations to ensure safe and efficient transportation of goods
- Collaborated with warehouse staff to load and unload trucks in a timely and organized manner
- Communicated effectively with dispatchers and other team members to coordinate deliveries and resolve any issues that arose during transportation
- Navigated various routes using GPS systems and maps to ensure timely delivery of goods
Restaurant Team Member
Mcdonalds, PDI FOODS
01.2014 - 01.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Cleaned and organized kitchen, dining and service areas.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Served food and beverages promptly with focused attention to customer needs.
Education
NONE - Accounting
Kishwaukee College
Malta, IL03.2017
Skills
- Truck Operation
- Pre-trip Inspections
- Customer Service
- Record Keeping
- Traffic Law Compliance
- Collaboration
- Effective Communication
- Route Navigation
- Driving Proficiency
- Vehicle Maintenance
- Time Management
- Passenger Safety
- Attention to Detail
Personal Information
Date of Birth: 07/28/84
Timeline
Company Truck Driver
Knowhow LLC
06.2024 - Current
Professional Driver
Uber And Lyft
01.2024 - 06.2024
Customer Service Representative
T Mobileretailer
10.2023 - 01.2024
Company Truck Driver
Butts Foods
08.2023 - 10.2023
Company Driver
Pack Rat Mini-storage
05.2023 - 08.2023
Company Truck Driver
US XPRESS ENTERPRISES, INC
02.2023 - 05.2023
PROFESSIONAL CAR DRIVER
UBER/LYFT
10.2022 - 02.2023
TRUCK DRIVER
U.S XPRESS
06.2022 - 10.2022
Restaurant Team Member
Mcdonalds, PDI FOODS
01.2014 - 01.2022
NONE - Accounting
Kishwaukee College
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