Steve Sudnick
Summary
Customer-oriented professional with 13 years of experience in the fitness industry. Hardworking employee boasting a career of delivering exceptional service to customers and employees alike. Successful at overseeing all areas of daily operations and focused on maximizing resource utilization to increase bottom-line profitability.
Overview
23
23
years of professional experience
Work History
General Manager
SMAC Fitness
Mechanicsville, MD
10.2014 - 04.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Tracked monthly sales to generate reports for business development planning.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Maintained accurate records of member attendance, payments and cancellations.
- Built and maintained loyal, long-term customer relationships by enhancing exceptional client service.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Developed marketing strategies designed to increase brand awareness within target markets.
Lead Sales Team Member/Head Personal Trainer
SMAC Fitness
Mechanicsville , MD
03.2011 - 10.2014
- Consistency met new member goals and member retention targets.
- Facilitated pro-shop purchasing and inventory management across all product categories.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Ensured that all equipment was in proper working condition by performing regular maintenance checks.
- Conducted orientation sessions for new members on safety protocols and use of fitness equipment.
- Designed and provided personal training services to members in order to improve their overall fitness levels.
Installer/Warehouse Associate
K&W Anchor Flooring
Annapolis, MD
09.2001 - 03.2011
- Measured and cut flooring materials to fit the dimensions of each room.
- Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
- Coordinated delivery of flooring materials with suppliers and installers.
- Checked in with customers to determine satisfaction and respond to questions.
Skills
- Operations Oversight
- Sales strategy development
- Administrative duties
- Revenue Growth
- Inventory Control
- Staff Supervision
- Payroll Processing
- Scheduling Coordination
- Facility Management
- Customer Relationship Management
Timeline
General Manager
SMAC Fitness
10.2014 - 04.2024
Lead Sales Team Member/Head Personal Trainer
SMAC Fitness
03.2011 - 10.2014
Installer/Warehouse Associate
K&W Anchor Flooring
09.2001 - 03.2011
Similar Profiles
RAJESH GOUD TAMATAMRAJESH GOUD TAMATAM
SAP Associate Consultant at SMAC Think Pvt Ltd.SAP Associate Consultant at SMAC Think Pvt Ltd.
Muqerem Jasmine SinaMuqerem Jasmine Sina
Talent Manager at SMAC EntertainmentTalent Manager at SMAC Entertainment
Cassandre LAURENTCassandre LAURENT
CHARGÉE DE PRODUCTION, MÉDIATION, LOGISTIQUE at SMAC 07CHARGÉE DE PRODUCTION, MÉDIATION, LOGISTIQUE at SMAC 07
Edward GardEdward Gard
General Manager at Mooncussers TavernGeneral Manager at Mooncussers Tavern
Joshua PickettJoshua Pickett
General Manager at Big Axe Bar And GrillGeneral Manager at Big Axe Bar And Grill