Steve Vela
Santa Ana,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
Home Depot
Santa Ana
03.2019 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Loading and unloading heavy products from trailers
Digital Marketing Internship
Herrera's Auto
Fullerton
12.2022 - 02.2023
- Created content for social media platforms to engage and connect with target audiences.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Collaborated with team members to create a comprehensive social media strategy.
Customer Service Associate
NeighborING
Irvine
02.2020 - 01.2022
- Provided help on daily, short-term projects to community members
- Committed to driving long distances for work
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted with packing, moving, or any chore when needed
- Addressed inquiries, resolved customer issues, and managed customer relations.
Education
Bachelor of Arts - Business Administration With An Emphasis On Market
Concordia University Irvine
Irvine, CA05.2023
Skills
- Bilingual: English & Spanish (translating)
- Organizational skills
- Time Managing
- Fast and efficient worker
- Proficient in PowerPoint, Word, & Excel
- Relationship Building
- Flexible and Adaptable
- Networking
- Friendly, Positive Attitude
- Customer Service
- Product Sales
Languages
Spanish
Professional
Affiliations
I enjoy buying, fixing, and selling cars in my free time and have been doing so since I was 18. I have sold more than 30+ cars and have learned how to work on particular vehicle brands like Toyota and Honda. Buying, fixing, and selling have taught me the art of being patient and taking things one step at a time.
Timeline
Digital Marketing Internship
Herrera's Auto
12.2022 - 02.2023
Customer Service Associate
NeighborING
02.2020 - 01.2022
Sales Associate
Home Depot
03.2019 - Current
Bachelor of Arts - Business Administration With An Emphasis On Market
Concordia University Irvine
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