Steve Wingenter
Mobile
Summary
Dynamic merchandising professional with expertise in visual merchandising and inventory management. Proven track record in staff training and operations oversight, driving sales through innovative product displays and exceptional customer service.
Overview
26
26
years of professional experience
Work History
Merchandising Assistant Store Manager
Lowe's
Mobile
08.2018 - Current
- Managed daily store operations and maintained optimal inventory levels to ensure product availability.
- Trained and supervised team members on merchandising strategies and customer service.
- Coordinated product displays to enhance visual appeal and drive sales.
- Handled customer inquiries and resolved issues to improve satisfaction rates.
- Ensured compliance with safety regulations in the workplace.
- Reviewed daily sales and inventory levels to ensure accuracy of product availability.
- Coached staff on store procedures and best practices, enhancing team adherence and service quality.
Operations Manager
Bed Bath & Beyond
Tuscaloosa
10.2000 - 08.2018
- Oversaw inventory management processes to ensure optimal stock levels and organized storage.
- Directed staff training programs to enhance customer service and product knowledge.
- Monitored compliance with company policies and procedures across all departments.
- Coordinated staff schedules and training sessions to optimize workflow.
- Developed work schedules to align staffing with peak business hours and demands.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
Education
Bachelor of Arts - Public Relations
The University of Alabama
Tuscaloosa, AL05-1995
Skills
- Visual merchandising
- Inventory management
- Display strategies
- Relationship management
- Training development
- Operations management
Timeline
Merchandising Assistant Store Manager
Lowe's
08.2018 - Current
Operations Manager
Bed Bath & Beyond
10.2000 - 08.2018
Bachelor of Arts - Public Relations
The University of Alabama