STEVE YEN
San Diego,CA
Summary
Experienced and motivated Department Supervisor with background in problem-solving, analytical, supplies management, forecasting, team management, team development, data implementation, and data analysis. Skilled in leading employees, coordinating schedules, organizing operational requirement and managing production datas through Google and Microsoft Suits. Enterprising and self-motivated with clear focus on strengthening operations and developing business success. Highly-developed in relationship building, performance management and process optimization.
Overview
11
11
years of professional experience
Work History
Department Supervisor
Costco Optical Lab Facility
04.2017 - Current
- Managed team of 35 to 40 employees, delegated tasks and held each employee accountable for completing assignments
- Reduced stock discrepancies by diligently monitoring inventory levels and addressing discrepancies if need.
- Assessed production reports through Google Sheet to identify and enhance performance and support inventory oversight
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Assisted in reducing excess inventory through accurate forecasting, demand planning, and supplies tracking.
- Wrote out weekly schedules to maintain coverage levels for expected demands
- Production records analysis and documentation to maintain incoming demands and manufacture flow.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Trained numerous new employees on overall company and department specific policies and procedures
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Tracked and prioritized work orders to meet daily production requirements
- Trained team members in successful strategies to meet operational targets
- Used weekly breakage and production data to analyze department's growth and optimize operational strategies
- Submitted reports to senior management to aid in business decision-making and planning
- Examined incoming materials and compared to documentation for accuracy and quality
- Coordinated troubleshooting support for warehouse personnel
- Produced daily production reports using advanced Excel spreadsheet functions.
Financial Temp
Costco Optical Lab
10.2022 - 12.2022
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using Excel and Google Sheets.
Optical Lab Technician
Costco Optical Lab Facility
04.2013 - 01.2017
- Fine, polish, clean, and inspect spectacle lenses prior to distribution
- Managed quality assurance program, including on-site evaluations and internal audits
- Achieved production goals while under timely deadline
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Documented production information via daily system logs and discussed non-conformance issues with management
- Examined incoming materials and compared to documentation for accuracy and quality
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Inspected final products to assess compliance with quality standards and established tolerances
- Implemented updated operating procedures for production machineries and flows to increase productivity and longevity
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
Bachelor of Arts - Studio Arts
University of California, Irvine
Irvine, CASkills
- Stock management
- Growth planning
- Process and procedure development
- Time Management
- Stockroom Organization
- Leadership competency
- Problem Resolution
- Performance Improvement
- Receiving Oversight
- Inventory Management
- Database Management
- Data Analysis
Area Of Expertise
- Staff development
- Risk management processes and analysis
- Warehouse operations
- Quality Assurance Controls
- Operations oversight
- Continuous Improvements
- Strategic Planning
- Logistics
- Process implementation
- Cost reduction strategies
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Financial Temp
Costco Optical Lab
10.2022 - 12.2022
Department Supervisor
Costco Optical Lab Facility
04.2017 - Current
Optical Lab Technician
Costco Optical Lab Facility
04.2013 - 01.2017
Bachelor of Arts - Studio Arts
University of California, Irvine
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