STEVE AUSTINE OMONDI

BARISTA

Doha,Qatar

Summary

Profile;

Dynamic Barista with proven expertise in beverage preparation and exceptional customer service, honed at Four Seasons Hotel. Excelled in creating personalized experiences, boosting sales through meticulous attention to detail and a friendly demeanor. Skilled in operating coffee machinery and managing fast-paced environments, demonstrating a professional demeanor that enhances customer loyalty.

Overview

years of professional experience

Work History

Barista

Four Seasons Hotel

01.2023 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Operated espresso machines and commercial coffee brewers to create beverages.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Certificate - Barista

Icon Training Center , Qatar

Kenya Certificate Of Secondary School - General Studies

Kachieng Secondary School , Kenya

Skills

Point of sale operation

Timeline

Barista - Four Seasons Hotel

01.2023 - Current

Icon Training Center - Certificate, Barista

Kachieng Secondary School - Kenya Certificate Of Secondary School , General Studies