Steven Novas-Fernandez
Customer Service Representative
Casselberry,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Excels in customer service to clients and ensuring that all customer inquired and issues are promptly and efficient resolved.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Customer Service Representative
Infocision
Fairlawn, OH
12.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Collected and analyzed customer information to prepare product or service reports.
- Updated account information to maintain customer records.
Education
High School Diploma -
Lake Howell High School
Winter Park, FL 05.2016 - 05.2020
Skills
Excellent written and oral communication skills
Timeline
Customer Service Representative
Infocision
12.2021 - Current
High School Diploma -
Lake Howell High School
05.2016 - 05.2020
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