Steven Cabrera
New York,NY
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Highly effective and knowledgeable in process improvement and inventory control. Focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
4
4
years of professional experience
Work History
Supervisor
SSP America
06.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created and managed project plans, timelines and budgets.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
Porter
SSP America
12.2021 - 06.2024
- Maintained inventory of necessary supplies
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup
- Performed variety of duties related to food service
- Set up, restocked, and cleaned dining areas
- Followed food safety regulations pertaining to sanitation, food handling and storage
- Stored perishable food items in freezer or refrigerator to protect from spoilage
- Monitored inventory to keep adequate stock of food items and supplies
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas
- Rotated inventory to reduce waste and optimize freshness
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory
- Maintained safe food handling practices to prevent germ spread
- Collaborated with team to deliver timely service of items
- Examined packages and goods for damage and notified vendors of replacement needs
- Quickly and safely delivered various food items for various stores
- Took leadership role training and overseeing new team members
- Maintained a clean and organized work space
- Ensured that all orders were accurately prepared and served in a timely manner
Waiter/Busboy
Ecuadorian Restaurant #2
05.2021 - 08.2021
- Cleared tables to maintain high turnover rate and minimize wait times
- Restocked condiments and drink station supplies to maintain customer satisfaction
- Greeted customers to seat patrons at tables according to availability and customer preferences
- Monitored tables for guest needs and customer service opportunities
- Wiped down and cleaned chairs, booths and highchairs
- Served water, coffee and soft drinks and offered refills to promote excellent customer service
- Answered questions from guests and retrieved desired items to maximize satisfaction
- Washed dishes and disposed of trash in designated receptacles
- Recommended appropriate food and beverage pairings on request
- Served food and drink orders to guests
- Demonstrated excellent knowledge of food safety standards
- Assisted in stocking and restocking of dining room areas
Student
ISP PREP Online
05.2021 - 06.2021
- Created models of current designs to use in presentations and aid in refining approaches
- Collaborated with content contributors to build optimization strategies
Education
High School dilpoma -
Information Tehcnology High school
Queens, NY06.2021
Skills
- Software
- Filming
- Editing
- Table setting
- Cleaning and sanitizing
- Safety awareness
- Strong Work Ethic
- Strong client relations
- Supply Stocking and Organization
- Adobe Premiere Pro
- Adobe Photoshop
- Google Docs
- Performance management
- Staff discipline
- Industrial hygiene
- Payroll processing
- Waste reduction
- Employee motivation
- Workflow management
- Inventory oversight
- Google Spread Sheets
- Google Slides
- Budget management
- Staff management
- Conflict resolution
- Attention to detail
- Verbal and written communication
- Microsoft Outlook
- Microsoft Teams
- Microsoft Power apps
- Crunch Time
- Hot Schedules Teams
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor
SSP America
06.2024 - Current
Porter
SSP America
12.2021 - 06.2024
Waiter/Busboy
Ecuadorian Restaurant #2
05.2021 - 08.2021
Student
ISP PREP Online
05.2021 - 06.2021
High School dilpoma -
Information Tehcnology High school
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