Steven Almonte
Cranston,RI
Summary
Highly-motivated, organized, proactive and punctual employee with team-oriented mentality. Hardworking, reliable Sales Associate with strong ability in sales follow up and exceptional interpersonal skills, with a desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. Comfortable in a fast paced dynamic environment, with ability to prioritize on short notice.
Overview
14
14
years of professional experience
Work History
Brand Specialist
Audi Warwick
Warwick, RI
06.2023 - Current
- Responded quickly to customer inquiries regarding products or services via phone calls, emails, or social media messages.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Built relationships with clients by providing timely follow-up on inquiries or requests for information.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
Sales and Leasing Consultant
Kia Of Dartmouth
North Dartmouth, MA
06.2021 - 06.2023
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Educated customers about sales processes, warranty requirements and service standards.
- Arranged test drives for potential buyers and answered questions regarding the vehicles' performance.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Federal Correctional Officer
Donald W. Wyatt Detention Facility
Central Falls, RI
10.2015 - 01.2021
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Conducted searches for contraband items such as weapons or drugs.
- Participated in training sessions designed to improve security measures at the prison.
- Maintained order in a correctional facility by responding to incidents quickly and appropriately.
- Inspected cells on a regular basis for cleanliness, structural integrity, contraband materials.
- Conducted investigations of crimes committed within prison.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Member of Correctional Emergency Response Team (CERT) Elite, highly trained specialized unit tasked with responding to Emergencies within the facility .
- Field training Officer.
Sales Associate
Captains Catch Seafood
Warwick, RI
03.2010 - 10.2015
- Greeted customers to determine wants or needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Conducted inventories on a regular basis to track stock levels.
- Maintained records related to sales for store management.
- Answered store and merchandise questions and led customers to wanted items.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assessed customer needs to provide assistance and information on product features.
Education
High School Diploma -
Bishop Hendricken High School
Warwick, RI06-2013
Skills
- Sales Monitoring
- Brand Positioning
- Growth Tracking
- Sales Strategy
- Lead Prospecting
- Sales Tracking
Timeline
Brand Specialist
Audi Warwick
06.2023 - Current
Sales and Leasing Consultant
Kia Of Dartmouth
06.2021 - 06.2023
Federal Correctional Officer
Donald W. Wyatt Detention Facility
10.2015 - 01.2021
Sales Associate
Captains Catch Seafood
03.2010 - 10.2015
High School Diploma -
Bishop Hendricken High School
Similar Profiles
Kobe CarvalhoKobe Carvalho
Audi Brand Specialist at Audi WarwickAudi Brand Specialist at Audi Warwick
Francesca AversaFrancesca Aversa
Front Desk Receptionist at University of Warwick - Warwick Business SchoolFront Desk Receptionist at University of Warwick - Warwick Business School
Lisa Hayes (Assoc CIPD)Lisa Hayes (Assoc CIPD)
HR Business Partner at Department of Economics, University of WarwickHR Business Partner at Department of Economics, University of Warwick
YOLANDA JONESYOLANDA JONES
Psychologist at Eleanor Slater HospitalPsychologist at Eleanor Slater Hospital
Jovany AlvarezJovany Alvarez
Security Supervisor at Securitas Security Services USASecurity Supervisor at Securitas Security Services USA