STEVEN ANDERSON

Provided the customer with swift advisement on vehicle maintenance.

Professionally explained to the customer what maintenance items are needed for their vehicle.

Upsell technician recommendations based on vehicle maintenance.

Managed inventory and supplies to ensure materials were available when needed.

• Worked effectively in team environments to make the workplace more productive.

• Established, identified, and assessed event goals and intended outcomes
• Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities
• Supervised sport referees
• Identified and established good sportsmanship among parents, coaches, and players

• Maintained punctual and efficient games by starting on time and making quick and accurate calls
• Conferred with coaches, players, and umpires to discuss calls and disputes
• Managed safe and positive environment for players and spectators
• Assisted new referees with training and learning specific game rules and regulations
• Made calls according to game rules and league requirements
• Assessed skills and rule understanding of other umpires
• Fostered sportsmanship among players and coaches to minimize in-game conflict

• Provided excellent customer service to all guests, demonstrating strong communication and problem-solving skills
• Advised customers on automotive maintenance and repair services
• Successfully maintained accurate records of customer visits, vehicle repairs and preventive maintenance services performed
• Educated customers on the importance of regular maintenance using manufacturer's guidelines as a reference
• Developed relationships with customers by providing professional advice on maintenance and repair services
• Demonstrated proficiency in computer software programs used for tracking customer information, scheduling appointments, ordering parts and invoicing payment transactions

• Collect patient information, perform verbal assessments of the patient's condition, coordinating and scheduling appointments while providing good customer service to patients

• Provided Urgent care-based service for patients in the comfort of their home
• Care and services such as Covid testing, flu testing, wound care, IV administration, medication administration, and splinting
• Aiding and working with a Nurse Practitioner or a Physician Assistant in documentation and supply restock

• Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery
• Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance
• Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment
• Demonstrated dedication to providing quality care through continued training and education
• Inserted IVs and administered oral and injectable medications
• Managed care in field and in-transit, including performing standard testing and administering necessary medication
• Remained level-headed and proactive during emergency situations
• Evaluated patients' medical status and monitored vital signs during transit