Steven Attard
Port Jefferson Station
Summary
History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities. Dedicated shop professional familiar with leading teams, operating equipment and managing materials to support shop and field operations. Committed to high performance and safely completing all tasks. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Foreman
Southampton BMW
03.2021 - Current
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
- Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
- Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
- Continuously updated technical knowledge through attending industry workshops, seminars, and conferences to stay abreast of new trends or advancements in technology relevant to our field of expertise.
Assistant Service Manager
Oyster Bay BMW
01.2018 - 02.2021
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally.
- Enhanced team efficiency by implementing streamlined procedures for daily operations.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship.
- Collaborated with sales staff to provide comprehensive support for new vehicle purchases and ongoing maintenance needs.
- Implemented training programs for new employees to quickly familiarize them with company policies, procedures, and safety guidelines.
Shop Foreman
Habberstad BMW
09.2014 - 01.2018
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Evaluated employee performance regularly, offering praise for accomplishments and guidance on areas needing improvement.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Oversaw maintenance and repair of shop equipment.
- Managed staff hiring, training and supervision.
Education
High School Diploma -
Patchogue-Medford High School
Medford, NY06.1995
Skills
- suspension Systems
- Powertrain Systems
- Operational Efficiency
- Safety Management
- Schematic Interpretation
- Brake Systems
- Engine Repair
- Electrical Systems
- Fuel Systems
- Diesel Engines
- Decision Making
- Vehicle Inspections
- Team Leadership
Certification
Master Technician BMW certified
EV Certified by BMW
AC license
NYS Inspection license
Timeline
Shop Foreman
Southampton BMW
03.2021 - Current
Assistant Service Manager
Oyster Bay BMW
01.2018 - 02.2021
Shop Foreman
Habberstad BMW
09.2014 - 01.2018
High School Diploma -
Patchogue-Medford High School
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