Michael Tepley
Colorado Springs,CO
Summary
Toyota master diagnostic technician , excelling in advanced troubleshooting and team leadership. Proven track record in enhancing team performance and ensuring compliance with manufacturer guidelines . Skilled in engine repair and diagnostics. Consistently delivers high-quality service and customer satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Shop Foreman
Toyota of Colorado Springs
05.2015 - Current
- Directed daily operations of team of 20 technicians.
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Toyota Master Diagnostic Technician
Toyota of Colorado Springs
05.1996 - Current
- Explained estimates and determined repair timelines to manage customer expectations.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Troubleshoot and diagnosed vehicle systems and components using OEM-specific diagnostic equipment..
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues..
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Skills
- Automatic transmissions
- Vehicle inspections
- Steering systems
- Transmission repair
- Electrical circuits diagrams
- Inspecting vehicles
- Tire mounting and balancing
- Fuel systems
- Brake systems
- Scheduled services
- Advanced troubleshooting
- Suspension systems
- Engine repair
- Cooling systems
- Drivability issues
- Electrical systems
- Computerized systems
Certification
- ASE Master with L1
- Toyota Master Diagnostic Technician
- Toyota SQS Technician
Timeline
Shop Foreman
Toyota of Colorado Springs
05.2015 - Current
Toyota Master Diagnostic Technician
Toyota of Colorado Springs
05.1996 - Current
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