Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Steven Belanger

Tulsa,OK

Summary

Committed Paramedic offering proven history of exercising strong judgment in high-pressure situations. Skilled in patient assessment and critical care. Detail-oriented and compassionate with growing knowledge of emergency medical services.

Overview

18
18
years of professional experience

Work History

Operations Supervisor

Creek County Ambulance
06.2023 - Current
  • Supervised daily EMS operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Enhanced team productivity by providing ongoing clinical training, coaching, and mentoring to providers.
  • Developed strong partnerships with local hospitals, law enforcement agencies, and fire departments to enhance collaborative efforts during emergencies.
  • Maintained open lines of communication with upper management to provide regular updates on operational challenges faced by the team.
  • Coordinated coverage schedules for multiple shifts while ensuring adequate staffing levels were maintained at all times.
  • Provided and directed Advanced Life Support to ill and injured people utilizing basic and advanced abilities and techniques.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Improved patient care quality by providing guidance and supervision to emergency medical services personnel.

Paramedic

Creek County ambulance
01.2022 - Current
  • Responded to over 500 emergency calls in 2022 to provide quick and compassionate medical assistance and care for patients. This figure positioned me in the top 12 crew members for the company.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
  • Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Used Zoll emsCHARTS to accurately document services provided to reduce liability and improve patient care.

Emergency Medical Technician

Creek County Ambulance
08.2019 - 01.2022
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Evaluated patient vital signs and acuity status to determine care needs using physical assessment tools and Lifepak 15.
  • Conducted daily equipment and vehicle checks to maintain continuous and safe operation.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Field Training Officer
  • 2019 EMT-Basic Rookie of the Year

Mechanical Engineering Technician

Navico
02.2019 - 08.2019
  • Investigated equipment function to diagnose faults and make recommendations to provide solutions.
  • Identified mechanical problems and determined best solutions for correction.
  • Performed troubleshooting, diagnosis and repair of marine electronic equipment.
  • Conducted tests of units and components, recording results.

National Pro-Staff Coordinator

Navico
05.2017 - 02.2019
  • Managed approximately 900 pro-staff members throughout North America
  • Developed, scheduled and conducted training for existing and new products coming to market.
  • In charge of scheduling all pro-staff appearances at trade shows, retailers and other venues to training and discuss Navico products.

Customer Service Technician

Navico
02.2016 - 05.2017
  • Delivered exceptional customer service to every customer by utilizing extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, and thoroughly explaining details.
  • Answered average of 50 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.

Sales Associate

Bass Pro Shops
06.2015 - 02.2016
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Field Service Technician

Dover Artificial Lift Systems
08.2013 - 02.2015
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Maintained company field vehicle stocked with repair and replacement parts valued over $10,000.

Field Maintenance Technician

CH2MHILL/CCI Industrial
06.2009 - 08.2013
  • Performed maintenance on assigned sections of pipeline to prevent leaks and spills
  • Demonstrated safe work practices and promoted company/client safety policies and procedures for work performed
  • Operated hand tools and power equipment according to company safety procedures.
  • Followed safety procedures to avoid injuries in field.

Infantryman (Airborne)

Alaska Army National Guard
05.2006 - 05.2012
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
  • Used, maintained and stored combat weapons.
  • Mentored new soldiers to my unit, trained and instilled discipline and leadership.
  • 2008 Soldier of the Year, AK Army National Guard.
  • 2008 YMCA Armed Services Person of the Year.
  • Awarded Alaska Accommodation Medal for outstanding service.
  • Leadership Award winner, Warrior Leader Course.

Education

Associate of Science - Workforce Developement

Tulsa Community College
Tulsa
07.2023

Paramedic -

Tulsa Community College
Tulsa, OK
12.2021

Skills

  • Critical Decision-Making
  • Caring and Outgoing Personality
  • Strong Communication
  • Computer Proficiency
  • Quality Time Management
  • High-Level Integrity
  • Decisiveness
  • Mentoring and Educating

Accomplishments

2001, 7th Round Draft, Phoenix Coyotes, National Hockey League

2002, Community Service Player of the Year, Kamloops Blazers Hockey Club

2004, Community Service Player of the Year, Vernon Vipers Hockey Club

2008, Alaska Army National Guard Soldier of the Year

2008, YMCA Alaska Service Person of the Year

2009, Leadership Award Winner, Warrior Leader Course

2011, Class Speaker for Alaska Dept. of Corrections Academy #115

2019, Rookie of the Year, Creek County Ambulance

2023, Paramedic of the Year, Creek County Ambulance

Timeline

Operations Supervisor

Creek County Ambulance
06.2023 - Current

Paramedic

Creek County ambulance
01.2022 - Current

Emergency Medical Technician

Creek County Ambulance
08.2019 - 01.2022

Mechanical Engineering Technician

Navico
02.2019 - 08.2019

National Pro-Staff Coordinator

Navico
05.2017 - 02.2019

Customer Service Technician

Navico
02.2016 - 05.2017

Sales Associate

Bass Pro Shops
06.2015 - 02.2016

Field Service Technician

Dover Artificial Lift Systems
08.2013 - 02.2015

Field Maintenance Technician

CH2MHILL/CCI Industrial
06.2009 - 08.2013

Infantryman (Airborne)

Alaska Army National Guard
05.2006 - 05.2012

Associate of Science - Workforce Developement

Tulsa Community College

Paramedic -

Tulsa Community College

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Steven Belanger