STEVEN BISHOP
Morton,IL
Summary
Proven leader in volunteer coordination and customer relations, adept in Microsoft Excel and community engagement. At Midwest Food Bank, I enhanced volunteer retention and satisfaction, contributing to robust community partnerships. Expertise in management of teams and strategic growth initiatives with a track record in driving successful fundraising and outreach programs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant/ Head Coach
Bloomington Jr. High School
- Maintained effective communication between departments across the organization.
Principal/Head Teacher
Foundation Christian Academy
07.2024 - Current
- Maintained accurate records of student attendance, performance, and progress to ensure transparency and effective communication with parents.
- Mentored junior teachers, sharing best practices and providing constructive feedback to improve their teaching techniques.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Fostered a stimulating learning environment by maintaining well-organized and dynamic classroom spaces for daily use.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Volunteer Coordinator
Midwest Food Bank
06.2023 - 07.2024
- Created and maintained positive relationships with volunteers to ensure their satisfaction with the organization's mission and objectives
- Planned volunteer appreciation events, ordered gifts, and coordinated other ways to thank volunteers for service
- Helped with outreach to local organizations in community to create and maintain partnerships
- Oversaw and tracked new volunteer onboarding process
- Applied best practices for recruiting, onboarding and retention of volunteers.
Late Stage Collector
Carrington Mortgage Services, LLC
02.2022 - 06.2023
- Successfully recovered past due balances within established timelines while maintaining a high level of customer satisfaction
- Analyzed customer accounts for potential legal action if necessary or requested by management team
- Collaborated closely with other departments such as Accounts Payable, Sales, Customer Service., in order to accurately reconcile customer accounts.
Assistant Operations Manager
Gallop Delivery LLC
07.2020 - 02.2022
- Monitored inventory levels and ensured timely replenishment of stock
- Collaborated with senior management on strategic plans for growth initiatives
- Recruited, hired, trained, evaluated, and supervised staff members
- Ensured compliance with safety regulations and industry standards
- Developed strategies for improving employee engagement and morale.
Education
Bachelor of Science (B.S.) in Physical Education -
Northern Illinois University
DeKalb, ILAssociate in Science -
Heartland Community College
01.2007
Skills
- Customer Service
- Microsoft Excel
- Microsoft Word
- Payroll
- Logistics
- Recruiting
- Leadership
- Team Management
- Sports Coaching
- Documentation review
- Analysis skills
- Networking
- Organizing Fundraising Activities
- Community Outreach
- Event Planning
Certification
- First Aid Certification
- CPR Certification
Personal Information
- Relocation: Anywhere
- Title: VOLUNTEER COORDINATOR
Timeline
Principal/Head Teacher
Foundation Christian Academy
07.2024 - Current
Volunteer Coordinator
Midwest Food Bank
06.2023 - 07.2024
Late Stage Collector
Carrington Mortgage Services, LLC
02.2022 - 06.2023
Assistant Operations Manager
Gallop Delivery LLC
07.2020 - 02.2022
Administrative Assistant/ Head Coach
Bloomington Jr. High School
Bachelor of Science (B.S.) in Physical Education -
Northern Illinois University
Associate in Science -
Heartland Community College
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