Steven Blume
Whitewater
Summary
Technical sales representative with extensive experience at Epic Resins, specializing in client relationship management and technical presentations. Proven ability to assess customer needs and deliver customized solutions, resulting in increased satisfaction and sales growth. Strong problem-solving skills utilized to enhance client engagement and drive revenue. Focused on building industry connections and identifying new business opportunities.
Overview
10
10
years of professional experience
Work History
Technical Sales Representative
Epic Resins
Palmyra
10.2019 - Current
- Cultivated client relationships to align technical product offerings with specific needs.
- Created and delivered technical presentations that showcased product features and addressed client requirements.
- Collaborated with engineering teams on customer specifications and solutions.
- Managed customer inquiries and provided timely support for product issues.
- Addressed and resolved customer complaints promptly to enhance satisfaction and retention.
- Conducted market research to identify new sales opportunities and trends.
- Attended industry events to promote products and network with potential clients.
Volunteer
Fairhaven Senior Services
Whitewater
02.2019 - 05.2019
- Work with a team of volunteers to ensure each resident's needs were always met
- Enhanced residents' experiences by identifying and acting on opportunities for improvement.
- Developed empathetic client relationships and maintained proper confidentiality.
- Managed multiple residents' needs to ensure timely and effective support.
- Reported residents' needs and issues to supervisors promptly to facilitate resolution.
Machine Operator
Lands' End Inc.
Dodgeville
06.2016 - 01.2019
- Operated equipment in alignment with company procedures and customer specifications.
- Performed complex tasks with minimal supervision, ensuring part conformity to specifications.
- Identified and reported operational deficiencies to supervisors and maintenance personnel for timely resolution.
- Facilitated communication among employees at all organizational levels.
Education
Bachelor of Science - Integrated Science & Business
University of Wisconsin - Whitewater
Whitewater, WI12-2020
Skills
- Territory management
- Client relationship management
- Customer needs assessment
- Technical presentations
- Industry networking
- Problem solving
Timeline
Technical Sales Representative
Epic Resins
10.2019 - Current
Volunteer
Fairhaven Senior Services
02.2019 - 05.2019
Machine Operator
Lands' End Inc.
06.2016 - 01.2019
Bachelor of Science - Integrated Science & Business
University of Wisconsin - Whitewater