Steven Bozzi
Summary
Seasoned professional with a strong background in title services and database coordination. Specializes in managing data-driven processes, optimizing workflows, and providing exceptional support to clients, resulting in improved operational performance and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Database Coordinator
The Archdiocese of Chicago
Chicago, Illinois
02.2023 - Current
- Managed database systems for archdiocesan operations and programs.
- Developed and implemented data management policies for enhanced security.
- Coordinated data entry and maintenance across multiple church departments.
- Trained staff on database usage and best practices for data integrity.
- Assisted in generating reports to support decision-making processes.
Title Services Coordinator
Truly Title, Inc
Chicago, Illinois
05.2021 - 12.2022
- Coordinated communication between clients and title agents to ensure seamless transactions.
- Assisted in resolving client inquiries and issues related to title services.
- Supported compliance efforts by verifying documentation against legal standards.
Order Management Coordinator
Professional National Title Network
Chicago, Illinois
02.2010 - 04.2021
- Managed communication between clients and suppliers to streamline order execution.
- Coordinated order processing to ensure timely fulfillment and accurate delivery.
- Maintained database integrity by updating customer and order information regularly.
Underwriting Team Member
Olson Insurance Group
Oak Lawn, Illinois
01.2008 - 12.2009
- Processed insurance applications and maintained accurate client records.
- Assisted clients with insurance policy inquiries and coverage options.
- Educated clients on policy details and claims procedures effectively.
- Collaborated with team members to streamline customer service workflows.
- Managed incoming calls and directed them to appropriate departments promptly.
Purchase & Sales Research
Chicago Stock Exchange
Chicago, Illinois
05.2001 - 03.2009
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Associate of Arts - Business Administration, Journalism
Eastern Illinois University
Charleston, IL01-2001
Some College (No Degree) - Business Administration
Moraine Valley Community College
Palos Hills, ILSkills
- Database Management
- Data Management Coordination
- Data Privacy
- Database Integrity Checks
- Compliance Verification
- Data Analysis Tools
- Process optimization
- Transaction management
- Transaction Coordination
- Data Entry Coordination
- Data Entry
- Microsoft Solutions
- Client Relationship Management
- Donor Relations
Timeline
Database Coordinator
The Archdiocese of Chicago
02.2023 - Current
Title Services Coordinator
Truly Title, Inc
05.2021 - 12.2022
Order Management Coordinator
Professional National Title Network
02.2010 - 04.2021
Underwriting Team Member
Olson Insurance Group
01.2008 - 12.2009
Purchase & Sales Research
Chicago Stock Exchange
05.2001 - 03.2009
Associate of Arts - Business Administration, Journalism
Eastern Illinois University
Some College (No Degree) - Business Administration
Moraine Valley Community College