Summary
Overview
Work History
Education
Skills
Certification
Timeline
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RYAN MELVIN

Indianapolis,IN

Summary

Experienced Salesforce Admin with a strong background in data analysis and project management. With 2 years of expertise, enhances database solutions and streamlines operations. Proficient in Salesforce NPSP, Excel, and PowerBI, possesses a keen ability to design systems that optimize team processes and ensure data accuracy. Demonstrates a commitment to driving innovation and improving organizational efficiency through critical thinking skills and meticulous research approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Database Coordinator

INUMC
03.2024 - Current
  • Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
  • Created and updated database designs and data models.
  • Created and managed a new organization in Salesforce.
  • Created an employee portal with forms and internal processes.

Research Coordinator

Solomon Page
11.2022 - 02.2024
  • Researched market data and utilized it for business development; contracts and opportunities with healthcare systems that resulted in multiple signed contacts with different facilities/companies
  • Managed and cleaned data within Excel to better analyze business strengths and weaknesses
  • Coordinated and implemented research with C-Suite staff to expand business knowledge and outreach
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results
  • Created and managed a contact list of 10,000+ contacts and connected managing director with them.

Patient Access Specialist

Community Health Network
07.2022 - 11.2022
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment
  • Provided exceptional customer service, addressing patient concerns promptly and professionally
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
  • Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience

Education

Bachelor of Science - Health Services Administration

University of Evansville
Evansville, IN
12.2022

Skills

  • Salesforce
  • SQL
  • Operations Research
  • Critical Thinking
  • NPSP & Non-Profit Cloud
  • Excel
  • Microsoft Office
  • Data Analysis
  • Project Management
  • PowerBI
  • Database Management
  • CRM Management

Certification

  • Google Data Analytics Professional
  • Salesforce Administrator
  • SQL
  • IT Technical Support
  • CPR & First Aid

Timeline

Database Coordinator

INUMC
03.2024 - Current

Research Coordinator

Solomon Page
11.2022 - 02.2024

Patient Access Specialist

Community Health Network
07.2022 - 11.2022

Bachelor of Science - Health Services Administration

University of Evansville

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RYAN MELVIN