Overview
Work History
Education
Skills
References
Timeline
Generic

Steven Branton

Arlington,MA

Overview

9
9
years of professional experience

Work History

Senior Lead Technician

Valvoline
Arlington
01.2021 - 09.2022
  • Improved customer satisfaction rates by providing timely and effective technical support.

Maintenance

Angelica
Somerville, TX
01.2019 - 01.2020
  • Monitored building systems and directed preventive maintenance.

Sales rep

Uhaul
01.2018 - 01.2019
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Manager

IQ Tech
Braintree, MA
01.2016 - 01.2018
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Key Holder

Casual Male XL
Hanover, MA
01.2014 - 01.2016
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.

Education

College Preparatory -

Walled Lake Northern

Business Management, Marketing and Technology -

Oakland Schools Technical Campus

Skills

  • Certified in IC3
  • Certified in Strata
  • Certified in A
  • CAD proficiency
  • Microsoft Office Certified
  • Java Certified
  • Advanced Tool and Repair Knowledge

References

Jack Lea, Angelica of Somerville, Logistics Supervisor, 248-894-6134

Timeline

Senior Lead Technician

Valvoline
01.2021 - 09.2022

Maintenance

Angelica
01.2019 - 01.2020

Sales rep

Uhaul
01.2018 - 01.2019

Manager

IQ Tech
01.2016 - 01.2018

Key Holder

Casual Male XL
01.2014 - 01.2016

College Preparatory -

Walled Lake Northern

Business Management, Marketing and Technology -

Oakland Schools Technical Campus
Steven Branton