Steven Brooks
Mckinney,TX
Summary
Looking for a great opportunity to use my skills and personality to the fullest within the customer service industry. Providing great service and energy to customers is my number one goal. From the restaurant industry to the corporate office, I have worked in a variety of roles and have a strong understanding of what it takes to provide excellent service to customers in the service industry.
Overview
8
8
years of professional experience
Work History
OWNER/FOUNDER
GREENVILLE GOODS
05.2020 - Current
- For the last 3 years I have worked to build my own cruiser skateboard brand
- I am directly involved in all content creation, product development/design, marketing, advertising, product assembly, packaging, B2B sales with retailers across the country, website design, and I work with graphic designers to help create images for our soft goods/accessories
- Not to mention I handle all customer service tasks since I am currently a one man company at the moment.
CUSTOMER SERVICE REP
OBEY CLOTHING
10.2018 - 03.2019
- Provided online customer service for all of the U.S
- And Canada for one of the biggest streetwear brands
- Answering phone calls and responding to emails daily while performing other essential tasks in the office from scheduling corporate meetings, to editing stock inventory on the back end for the online shop.
SERVER
GYPSY DEN
05.2018 - 09.2018
- Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service
- Ensured high guest check averages by suggesting and selling additional food and beverage items
- Continually visited guest tables to promote inviting and attentive service
- Conducted inventory tracking and restocked supplies.
Assistant/PHOTOGRAPHER
Taylor made cuisine
01.2018 - 04.2018
- Worked for Professional Chef as a Personal Assistant, Photographer, Website Design, Driver for Food Service Delivery for clients.
assistant to chef
Dish republic
01.2016 - 08.2017
- Prepped and helped Chefs prepare meals in a fast paced, detailed work environment
- Opening and Closing Getting the facility ready for the day and closing at night to ensure the environment is cleaned and sanitary for incoming shifts.
Server
ra sushi
06.2015 - 01.2016
- Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service
- Ensured high guest check averages by suggesting and selling additional food and beverage items
- Continually visited guest tables to promote inviting and attentive service
- Conducted inventory tracking and restocked supplies
Education
Marketing -
Orange Coast College
11.2023
General Studies -
Frisco High School
05.2011
Skills
- Excellent customer service skills
- Strategic thinker
- Customer-Oriented
- Goal-oriented
Timeline
OWNER/FOUNDER
GREENVILLE GOODS
05.2020 - Current
CUSTOMER SERVICE REP
OBEY CLOTHING
10.2018 - 03.2019
SERVER
GYPSY DEN
05.2018 - 09.2018
Assistant/PHOTOGRAPHER
Taylor made cuisine
01.2018 - 04.2018
assistant to chef
Dish republic
01.2016 - 08.2017
Server
ra sushi
06.2015 - 01.2016
Marketing -
Orange Coast College
General Studies -
Frisco High School
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