Steven Brown
Dallas,TX
Overview
9
9
years of professional experience
Work History
Warehouse Picker
Nike Warehouse
Wilmer, TX
06.2024 - Current
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Collections Agent
Reynolds Consumer Products
Carrollton, TX
02.2023 - 04.2024
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
Dry Blend Operator
McCormick & Company
Irving, TX
09.2019 - 12.2022
- Ensured timely completion of blend orders by prioritizing tasks and managing resources effectively.
- Conducted periodic reviews of supplier performance, ensuring continued access to high-quality raw materials for blending purposes.
- Enhanced production efficiency by maintaining blend equipment in optimal condition through regular inspections and cleaning.
- Streamlined inventory management through diligent tracking of raw materials usage during blending processes.
Collections Assistant
AT&T
Dallas, TX
01.2018 - 06.2020
- Contributed to a positive work environment by fostering teamwork among Collections Assistants, improving departmental morale and collaboration.
- Reduced accounts receivable aging by diligently monitoring payment schedules and promptly addressing overdue balances.
- Mitigated potential legal issues by promptly escalating high-risk accounts to the appropriate departments for further action.
- Collaborated with the collections team to develop innovative approaches to debt recovery, enhancing overall performance.
Warehouse Associate
Amazon
Dallas, TX
09.2015 - 02.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Education
High school diploma - Basics
Desoto High
DeSoto, TX06.2013
Skills
- Machine Operator (5 years)
- Quality Control
- Laboratory Experience
- Computer skills
- Leadership
- Communication skills
- Management
- Forklift
- Math
- Account management
- Collections processing
- Payment arrangement
- Outbound calling
- Credit and collections
Timeline
Warehouse Picker
Nike Warehouse
06.2024 - Current
Collections Agent
Reynolds Consumer Products
02.2023 - 04.2024
Dry Blend Operator
McCormick & Company
09.2019 - 12.2022
Collections Assistant
AT&T
01.2018 - 06.2020
Warehouse Associate
Amazon
09.2015 - 02.2018
High school diploma - Basics
Desoto High