Steven Brown
Allentown,PA
Summary
Proven leader in security and transportation, adept at electronic surveillance and personnel screening, with a track record of reducing operating costs by implementing innovative strategies at House of Faith, Inc. Excelled in roles from Security Officer at Securitas to Operations Manager, enhancing safety and customer satisfaction. Skilled in conflict resolution and team mentorship, achieving significant performance improvements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Allentown, PA
05.2019 - 03.2020
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored security cameras to identify and respond to suspicious activity.
- Reported safety hazards for remediation response.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Security Site Supervisor
Allied Universal Security
Flemington, NJ
10.2017 - 04.2019
- Resolved conflicts between staff members in a timely manner while adhering to company policy.
- Apprehended trespassers and rule violators and removed from premises.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Mentored employees in handling issues with customers, tenants and other individuals.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Led training sessions for security staff on best practices and emergency response protocols.
Truck Driver
Metropolitan Transportation
Bloomsburg, PA
01.2014 - 07.2016
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Verified accuracy of shipment paperwork before leaving the loading dock or warehouse premises.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Completed required paperwork accurately and submitted it within given deadlines.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Regional Truck Driver
Regal Transportation
Sicklerville, NJ
07.2013 - 12.2013
Regional Truck Driver
Shaffer Trucking/Crete
Lincoln, NE
01.2013 - 07.2013
OTR Team Truck Driver
CRST Expedited
Cedar Rapids, IA
03.2012 - 01.2013
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Communicated with dispatchers regarding delivery schedules and route changes.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Monitored fuel consumption and vehicle performance during trips.
- Reported any mechanical problems encountered during trips to supervisors immediately.
- Provided courteous customer service while delivering goods in a timely manner.
Operations Manager
House of Faith, Inc.
Jersey City, NJ
11.2009 - 03.2012
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Collaborated with team leaders on quality audits.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Education
Bachelor of Arts - Christian Leadership
Christian Leaders Institute, Leadership Excellence
Largo, FL12-2026
Associate of Arts - Divinity
Christian Leaders Institute, Leadership Excellence
Largo, FL12-2024
Associate of Arts - Accounting
Penn Foster College
Scottsdale, AZ05-1992
High School Diploma -
St. Michael's High School
Jersey City, NJ06-1977
Skills
- Identification verification
- Arrest procedures
- Investigation documentation
- Visitor tracking
- Electronic surveillance
- Personnel screening
Accomplishments
National Association of Christian Ministers and am also on the Board of Directors for The House of Faith, Inc. in Jersey City, NJ. At this point in my life, I serve as the Pennsylvania State Local Elder for the National Association of Christian Ministers. Additionally, I am on the Board of Directors for The House of Faith, Inc. in Jersey City, NJ. At this point in my life, I serve as the Pennsylvania State Local Elder for the National Association of Christian Ministers. Additionally, I am on the Board of Directors for The House of Faith, Inc. in Jersey City, NJ. At this point in my life, I serve as the Pennsylvania State Local Elder for the National Association of Christian Ministers. Additionally, I am on the Board of Directors for The House of Faith, Inc. in Jersey Cit. At this point in my life, I serve as the State Local Elder for the National Association of Christian Ministers in Pennsylvania. Additionally, I am a member of the Board of Directors for The House of Faith, Inc., located in Jersey City, NJ. At this point in my life, I serve as the State Local Elder for the National Association of Christian Ministers in Pennsylvania. Addition
Certification
At this stage in my life, I serve as the Elder for Pennsylvania in The National Association of Christian Ministers. Additionally, I am a member of the Board of Directors for The House of Faith in Jersey City, NJ.
Timeline
Security Officer
Securitas Security Services USA
05.2019 - 03.2020
Security Site Supervisor
Allied Universal Security
10.2017 - 04.2019
Truck Driver
Metropolitan Transportation
01.2014 - 07.2016
Regional Truck Driver
Regal Transportation
07.2013 - 12.2013
Regional Truck Driver
Shaffer Trucking/Crete
01.2013 - 07.2013
OTR Team Truck Driver
CRST Expedited
03.2012 - 01.2013
Operations Manager
House of Faith, Inc.
11.2009 - 03.2012
Bachelor of Arts - Christian Leadership
Christian Leaders Institute, Leadership Excellence
Associate of Arts - Divinity
Christian Leaders Institute, Leadership Excellence
Associate of Arts - Accounting
Penn Foster College
High School Diploma -
St. Michael's High School
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