Steven brown jr
Paulina,LA
Summary
Motivated professional proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist with several years of experience building client relations, supporting operations, managing logistics, and handling distribution. Results-oriented in high-stress situations. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
CDL Truck Driver
Range
Donaldsonville, Louisiana
11.2018 - Current
- Managed multiple tasks simultaneously while maintaining focus on assigned duties.
- Ensured proper loading and unloading of cargo from the trailer bed utilizing chains, straps, and other securing devices.
- Conducted pre-trip inspections of vehicle systems including brakes, tires, lights, steering mechanisms.
- Maneuvered vehicle into loading or unloading positions accurately without damaging property or goods.
- Followed regular schedule of pickups for individual customers and groups.
Parts Specialist
Range
01.2020 - 11.2022
- Organized and labeled parts to ensure easy identification and retrieval.
- Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Assisted customers with product selection based on their needs.
- Coordinated shipping arrangements for outbound orders as needed.
- Identified potential problems with defective or damaged parts before they reached customers.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Processed returns, exchanges, and refunds in a timely manner.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Provided customers with technical advice regarding parts information and availability.
Service Technician
Range
11.2018 - 11.2022
- Repaired faulty components such as motors, pumps, valves, switches.
- Tested repaired items to ensure functionality before returning them to customers.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Provided technical support to customers over the phone and in person.
- Inspected equipment for proper operation and safety hazards prior to use.
- Troubleshot electrical circuits using schematics and diagrams.
- Installed new systems according to manufacturer specifications.
- Performed onsite repair of equipment at customer locations.
- Resolved software-related issues by troubleshooting programs and applications.
Service Technician
Duhon Machinery
St. Rose, LA
03.2017 - 10.2018
- Repaired faulty components such as motors, pumps, valves, switches.
- Tested repaired items to ensure functionality before returning them to customers.
- Inspected equipment for proper operation and safety hazards prior to use.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Troubleshot electrical circuits using schematics and diagrams.
- Logged services performed in service ticket system.
Education
Class A CDL -
L.E. Fletcher Technical Community College
Schriever, LA01-2024
GED -
Destrehan High School
Destrehan, LA05-2012
Skills
- Quality Control
- Technical knowledge
- Multitasking and Organization
- Customer Retention
- Repairs Scheduling
- Service Recommendations
- Computer Skills
- Excellent Communication
- Equipment Operation
- Heavy Lifting
- Class A license
- Assisting customers
- Active Listening
- Team Collaboration
Timeline
Parts Specialist
Range
01.2020 - 11.2022
CDL Truck Driver
Range
11.2018 - Current
Service Technician
Range
11.2018 - 11.2022
Service Technician
Duhon Machinery
03.2017 - 10.2018
Class A CDL -
L.E. Fletcher Technical Community College
GED -
Destrehan High School
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