Steven Buchholz
Las Vegas,NV
Summary
Proficient Service Technician bringing 20 years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.
Expert Serice Technician with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
27
27
years of professional experience
Work History
Service Technician
Southwest Gas
Las Vegas, NV
06.2003 - Current
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Maintained accurate records of service calls, repairs, and parts used.
- Completed scheduled appointments on time to drive quality service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted preventive maintenance on our facilities.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Performed onsite repair of equipment at customer locations.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Trained new team members on service processes to increase productivity.
Southwest Gas Contractor
Manpower Temporary Services
Las Vegas, NV
02.2001 - 06.2003
- Performed MC 18E’s, MC18S’s, and builder meter sets.
Truck Body Assembly
Supreme Truck Bodies
Moreno Valley, CA
06.1997 - 02.2003
- Kept accurate and correct records to inform management of low supply or damaged items.
- Received new inventory orders and verified completeness and accuracy.
- Aligned body panels with jigs and fixtures to ensure proper fitment.
- Assembled vehicle bodies and parts to specifications according to blueprints, using hand tools and power tools.
Education
High School Diploma -
Riverside Community College
Riverside, CASkills
- Preventive Maintenance
- Equipment Troubleshooting
- Quality Assurance
- Technical Support
- Customer Service
- Work Documentation
- Project Management
- Problem and Issue Resolution
- Hand Tool Knowledge
- Troubleshooting Skills
- Safety Procedures Adherence
- Valid Driver's License
- Inventory Management
- Testing and Evaluation
- Plumbing
- Punctual and Reliable
- Scheduling and Coordination
- Professional and Courteous
- Hand Tools Proficiency
- Flexible and Adaptable
Timeline
Service Technician
Southwest Gas
06.2003 - Current
Southwest Gas Contractor
Manpower Temporary Services
02.2001 - 06.2003
Truck Body Assembly
Supreme Truck Bodies
06.1997 - 02.2003
High School Diploma -
Riverside Community College
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