Steven Buehler
Madison,WI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Dining Room Manager position. Ready to help team achieve company goals. Over 20 years of Front of House Restaurant experience.
Overview
25
25
years of professional experience
Work History
Parcel Delivery Driver
UPS
08.2020 - 03.2023
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with regular customers.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Owner/Operator
Barkindogs Dog Care
05.2014 - 07.2020
- Consulted with customers to assess needs and propose optimal solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
Catering Team Leader
Honest Foods
05.2010 - 05.2015
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Hired and trained both permanent and temporary staff members.
- Set schedules for up to 30 staff by planning and designating shifts and hours.
- Worked with chefs to plan menus according to client needs and budgets.
Beverage Manager
Blackbird Restaurant
04.2001 - 05.2010
- Maintained highest standards for beverage quality and service.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
Bar Manager and Private dining Assistant
Red Light Restaurant
Chicago, IL
04.1998 - 06.2001
Beverage and Bar Manager
Red Light Restaurant
04.1998 - 04.2001
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Bachelor Of Arts - Communication Arts
University of Wisconsin Madison
Madison, WI05.1994
Skills
- Customer Needs Assessments
- Damage Prevention
- Brand Loyalty
- Customer Satisfaction
- Package Pickup and Delivery
- Customer Service
Timeline
Parcel Delivery Driver
UPS
08.2020 - 03.2023
Owner/Operator
Barkindogs Dog Care
05.2014 - 07.2020
Catering Team Leader
Honest Foods
05.2010 - 05.2015
Beverage Manager
Blackbird Restaurant
04.2001 - 05.2010
Bar Manager and Private dining Assistant
Red Light Restaurant
04.1998 - 06.2001
Beverage and Bar Manager
Red Light Restaurant
04.1998 - 04.2001
Bachelor Of Arts - Communication Arts
University of Wisconsin Madison
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