Summary
Overview
Work History
Education
Skills
Timeline
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Steven Burket

Rifle,CO

Summary

12 year USN veteran, looking to join a team to help in any way I can. I'm hard working, and I have quite a bit of customer service in the jobs I've held over the years. Given a chance I think I have the potential to bring a willingness to learn and be a team player.

Overview

16
16
years of professional experience

Work History

Caregiver

People Care Health Services
Rifle , Colorado
06.2014 - Current
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Pharmacy Technician

King Soopers
Rifle, Colorado
05.2021 - 11.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Line Service Technician

Atlantic Aviation
Rifle , CO
11.2019 - 04.2021
  • Inspected all products for quality and optimum performance.
  • Documented all operations and managed communication with team members.
  • Towed aircraft to gates and hangars using tractors and other vehicles.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

City Carrier

USPS, United States Postal Service
Rifle, CO
11.2019 - 09.2020
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.


911 Dispatcher

Garfield County Emergency Communications Authority
Rifle, CO
04.2018 - 09.2019
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Read system maps and caller information, and documented details in system.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Routed calls to police, fire and ambulance service to meet individual call needs.

Customer Service Driver

Colorado Mountain Express
Glenwood Springs, CO
10.2014 - 03.2018
  • Kept accurate log of daily deliveries and pick-ups.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.

Education

Associate of Applied Science - Fixed Wing Aviation

Colorado Mesa University
Grand Junction, CO

Associate of Arts - Photography

Colorado Mountain Express
Glenwood Springs, CO
05.2015

Skills

  • Dependable and Responsible
  • Problem Identification
  • Time Management
  • Data Entry
  • Critical Thinking
  • Team Communication

Timeline

Pharmacy Technician

King Soopers
05.2021 - 11.2021

Line Service Technician

Atlantic Aviation
11.2019 - 04.2021

City Carrier

USPS, United States Postal Service
11.2019 - 09.2020

911 Dispatcher

Garfield County Emergency Communications Authority
04.2018 - 09.2019

Customer Service Driver

Colorado Mountain Express
10.2014 - 03.2018

Caregiver

People Care Health Services
06.2014 - Current

Associate of Applied Science - Fixed Wing Aviation

Colorado Mesa University

Associate of Arts - Photography

Colorado Mountain Express

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Steven Burket