Dynamic and results-driven professional with over 20 years of experience in management roles at Target and Albertsons. Proven expertise in training and superior customer service, adept at problem-solving and fostering team collaboration. Recognized for effectively delegating responsibilities while maintaining a respectful and compassionate work environment.
-conduct interviews for hiring
-making schedules for team members
-training new hires to perform job duties
-leading a team through inventory
-customers service training with new hires and explaining company policies
-ordering items from the warehouse to fill shelves
-interviewing and hiring of people
-training new hires with customer service and company policies and job duties-
-writing schedules for cashiers and courtesy clerks based on store needs and budget
-being part of the management team and making decisions and solving issues in the absence of the store manager
-assisting with payroll and time card issues that employees had
-training employees through videos and sharing my experiences throughout the video that they are watching to help them understand the video better
-enforcing a break and lunch schedule for each day
-superior customer service etiquette
-training experience
-able to delegate responsibilities to other employees with respect and professionalism
-good attitude and personality with the public and employees that I work with
-knowing my job duties and not being afraid to ask for help
-knowing company policies and execution of those policies
-20 plus years of problem solving with customers and employees that I have worked with
-being responsible and always showing up to work on time and coming in when called
- getting along with other employees and being the leader that my position calls for
-treating employees and everyone around me with respect and compassion