Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Caldwell

Chicago,IL

Summary

Seasoned Train Dispatcher and Yardmaster Who thrives in both fast and slow paced environments. A dependable and hard working person who can works well in multiple settings. Highly proficient in building lasting relationships with key decision makers and team members to further company goals. Ready to leverage years of being a freight yardmaster and Train dispatcher to take on new professional challenges.

Overview

14
14
years of professional experience

Work History

Train Dispatcher

Metra Railroad
03.2016 - Current
  • Supervised train crews in effectively, efficiently, and safely moving trains in passenger and freight railroads
  • Communicated with multiple different departments for the efficient movement of passengers and trains like mechanical, electrical, customer service, and GPS
  • Kept up to date different General Orders across all of Metra lines and CCF bulletins
  • Generated reports for unusual occurrences, incidents, malfunctions, or anything required under Train Dispaters Manual rules and regulations
  • Created, maintained, and complied with Daily Operation Bulletins to protect hazardous or emergent conditions and railway workers
  • Coordinated with other Dispatchers and Chief Dispatchers of emergencies and unexpected events to protect the safe movement of trains
  • Complied with Federal and company safety procedures, rules and regulations, while safely and efficiently moving Metra passenger trains, maintenance of way employees and equipment

Tower Operator/Yardmaster

Norfolk Southern
01.2010 - 02.2016
  • Maintained the safe, efficient, and prompt movement of passenger and freight trains of the Southwest Service line via Landers, Cummings Drawbridge, and Hick Tower
  • Provided multiple types of safety protection for train crews, signal maintainers, track inspectors, and maintenance of way workers
  • Coordinated with multiple train dispatchers, yardmasters, trainmasters, and superintendents about the movement of trains in multiple territories
  • Maintained proper paperwork for the updates of General Orders and rules pertaining to the operations of train movement
  • Used proper radio etiquette to passenger and freight trains about safety, movements affecting routes and warnings on their movement
  • Ensured compliance with all railroad rules for safety and operations, and practiced safe work habits to prevent on the job injuries and accidents
  • Worked under direction and supervision of supervisors and senior dispatchers and Trainmasters

Education

Associate of Arts - Criminal Justice

Harold Washington College
Chicago, IL

Skills

  • Oral communication
  • Reliable
  • Ability to work independently and as a member of a team
  • GCOR Qualified on Metra Electric District
  • Fast decision making skills
  • Conflict resolution skills
  • Adaptable
  • Creative Thinking
  • Microsoft Office
  • Training and Development
  • Delegating Work

Timeline

Train Dispatcher

Metra Railroad
03.2016 - Current

Tower Operator/Yardmaster

Norfolk Southern
01.2010 - 02.2016

Associate of Arts - Criminal Justice

Harold Washington College
Steven Caldwell