Steven Calzada
Flex Logistics
Montclair,CA
2
Languages
1
Certification
13
years of professional experience
Detail-oriented Inventory Specialist with expertise in inventory control and data analysis. Proven ability to streamline operations and enhance customer satisfaction through effective teamwork and process improvements.
Work History
Inventory Specialist
3 Years 9 Months- Managed inventory levels using advanced tracking systems to ensure optimal stock availability.
- Conducted regular audits to verify inventory accuracy and mitigate discrepancies in stock records.
- Streamlined order fulfillment processes, improving accuracy and reducing lead times for shipments.
- Collaborated with cross-functional teams to enhance supply chain efficiency and reduce operational costs.
- Analyzed inventory data trends to make informed decisions regarding stock replenishment strategies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
Shipping and Receiving Lead
3 Years 7 Months- Oversaw daily shipping and receiving operations to ensure timely processing of inventory.
- Implemented process improvements that streamlined workflows and reduced errors in order fulfillment.
- Coordinated with cross-functional teams to resolve discrepancies in shipments and inventory levels.
- Trained and mentored team members on best practices for warehouse safety and efficiency.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
- Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
Customer Service Representative
5 Years 3 Months- Resolved customer inquiries and issues, ensuring high levels of satisfaction and timely responses.
- Trained new staff on customer service protocols and company policies to enhance team performance.
- Managed order processing through logistics software, maintaining accuracy in inventory management.
- Collaborated with cross-functional teams to streamline communication and improve operational workflows.
Education
High School Diploma
Associate of Science - Computer Science
- [4.0] GPA
- Ranked in Top [10]% of class
Skills
Inventory control
Inventory auditing
Inventory data analysis
Inventory analysis
Software expertise
Stock record maintenance
Team collaboration
Customer service
Attention to detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Certified in Logistics, Transportation and Distrubution. (CLTD)
PCEP ( Certified Entry-Level Python Programmer.
Azure Fundamentals (AZ-900)
(MOS): Microsoft Office Specialist- Excel Associate Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Inventory Specialist
Flex Logistics
03.2023 - 12.2026Read More
Shipping and Receiving Lead
Living Spaces Distribution Center
07.2019 - 02.2023Read More
Customer Service Representative
Lineage Logistics LLC
03.2014 - 06.2019Read More
Montclair High School
High School Diploma
Read More
Mount San Antonio College
Associate of Science from Computer Science
Read More