Steven Carrillo

Assisted passengers with disabilities, providing necessary support for boarding and disembarking.

• Employed conflict resolution skills to manage disputes or concerns, maintaining peaceful travel environment.
• Fostered positive team environment, sharing knowledge and tips with colleagues to enhance overall service quality.
• Engaged in continuous professional development, attending workshops on safety practices and customer service.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment..
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Excellent communication skills, both verbal and written.

• Assisted in developing training materials for new employees, enhancing onboarding experience.
• Coordinated logistics for training sessions, ensuring optimal resource allocation and participation.
• Supported trainers in delivering instructional content, promoting effective learning environments.
• Monitored trainee progress and provided feedback to improve skill acquisition and retention.