Steven Carroll
Sacramento,CA
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Overview
16
16
years of professional experience
Work History
Chain Sales Merchandiser
Southern Glazer's Wine And Spirits
Sacramento, CA
11.2021 - 08.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Established strong vendor relationships to maintain and support business.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Established relationships with vendors to secure competitive pricing and discounts.
Xfinity Sales Executive
Comcast
Sacramento, CA
08.2015 - 08.2020
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Sold Product or Service to new and established customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Representative
Contractor For Comcast
Stockton, CA
08.2008 - 08.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Listened to customer needs and desires to identify and recommend optimal products.
Account Executive
Pacific Pure Water Systems
Sacramento, CA
08.2023 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Met and exceeded service level goals to achieve standards and expectations.
Education
Business Administration
United States International University
San Diego, CADiploma - College Prep
Newark Memorial High School
Newark, CA06.1985
Skills
- Planogram Design
- POS
- Brand Visibility
- Department Oversight
- Visual Displays
- Vendor Relations
- Persuasive Selling
- Strategic Selling
- Strong Communication and Interpersonal Skills
- Sales Expertise
Timeline
Account Executive
Pacific Pure Water Systems
08.2023 - Current
Chain Sales Merchandiser
Southern Glazer's Wine And Spirits
11.2021 - 08.2023
Xfinity Sales Executive
Comcast
08.2015 - 08.2020
Sales Representative
Contractor For Comcast
08.2008 - 08.2015
Business Administration
United States International University
Diploma - College Prep
Newark Memorial High School