Steven Burkhardt
Gainesville,Fl
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
13
13
years of professional experience
Work History
Sales Support /Sales Merchandiser
Tri-Eagle Sales-Formerly Burkhardt Sales & Service
05.2019 - Current
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
- Trained new sales merchandisers on company policies, products, and best practices to ensure consistent high-quality performance across the team.
- Improved inventory management through accurate forecasting and ordering, reducing stock-outs and overstocks.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Organized successful in-store events that attracted new customers and boosted overall sales figures.
Deli Associate
Publix Super Market
01.2016 - 01.2021
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Captain
Buffalo Wild Wings
01.2015 - 01.2016
- Managed customer satisfaction and experience
- Maintained restaurant atmosphere including TVs, music, and announcements
- Collaborate with the team to implement new ways to enhance customers experience.
Customer Service
Publix Super Market
01.2012 - 01.2013
- Handle customer concerns and complaints with a professional demeanor with the goal being customer satisfaction
- Provide customer service by assisting customers with product locations, recommendations, etc
- Maintain stock within the store and product displays.
Education
Bachelors Degree in Telecommunications -
University of Florida
Gainesville, Fl12.2019
Associate of Arts - Telecommunications
Santa Fe College
Gainesville, Fl05.2016
Skills
- Goal-Oriented
- Brand Awareness
- Visual Merchandising
- Sales Strategies
- Window displays
- Friendly and outgoing
- Reliable and punctual
- Retail knowledge
- Product inventory counts
- Stock Rotation
- Pricing and Signage Updates
- Stock replenishment
- Planogram design
- Space Planning
- Vendor Relations
- Problem-solving abilities
Timeline
Sales Support /Sales Merchandiser
Tri-Eagle Sales-Formerly Burkhardt Sales & Service
05.2019 - Current
Deli Associate
Publix Super Market
01.2016 - 01.2021
Captain
Buffalo Wild Wings
01.2015 - 01.2016
Customer Service
Publix Super Market
01.2012 - 01.2013
Bachelors Degree in Telecommunications -
University of Florida
Associate of Arts - Telecommunications
Santa Fe College
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