Robert Gray
Schenectady,NY
Summary
Driven by a results-focused approach, I leveraged my retail knowledge and attention to detail at Coca-Cola Northeast Beverages to optimize product displays and foster strong client relationships, leading to notable sales growth. My experience as a Food and Beverage Team Leader at Target honed my vendor relations and team leadership skills, ensuring operational excellence and customer loyalty. Versatile team member offering over 14 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
12
12
years of professional experience
Work History
Sales Merchandiser
Coca-Cola Northeast Beverages
10.2021 - Current
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
- Increased sales by establishing strong relationships with clients and understanding their needs.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Analyzed sales data to identify opportunities for growth, implementing targeted action plans that drove increased performance.
- Conducted regular store visits to ensure proper execution of merchandising strategies, maintaining a professional store appearance.
Food and Beverage Team Leader
Target
08.2012 - 10.2021
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Streamlined inventory management with efficient ordering and storage procedures.
- Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team dynamic.
- Established strong vendor relationships for optimal product quality and pricing negotiations.
- Managed daily operations, including scheduling, budgeting, and employee evaluations for continuous improvement.
- Implemented new drink policies, reducing over-pouring by 20%.
Education
High School Diploma -
Mohonasen Senior High School
Schenectady, NY06.2006
Skills
- Goal-Oriented
- Sales Strategies
- Brand Awareness
- Visual Merchandising
- Retail knowledge
- Planogram design
- Vendor Relations
- Sales Techniques
- Attention to Detail
Timeline
Sales Merchandiser
Coca-Cola Northeast Beverages
10.2021 - Current
Food and Beverage Team Leader
Target
08.2012 - 10.2021
High School Diploma -
Mohonasen Senior High School
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