Stephen Zukowski
Summary
Dynamic sales and management professional with a proven track record at Big Y Foods, enhancing customer satisfaction and expanding client bases through expert relationship-building and upselling techniques. Skilled in retail merchandising and staff development, demonstrating superior organization and excellent communication skills. Achieved significant sales goals by leveraging industry trends and maintaining a strong work ethic.
Overview
41
41
years of professional experience
Work History
Sales Merchandiser
Advantage Solutions
07.2017 - 01.2025
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Bakery Sales Manager
Big Y Foods
08.2005 - 06.2016
- Built relationships with customers to increase likelihood of repeat business.
- Engaged with customers in a sincere and friendly manner.
- Greeted customers in a timely fashion while quickly determining their needs.
- Managing the daily operations of the department.
- Scheduling, ordering, inventory control, merchandizing.
- Meeting all sales goals,following policies and procedures.
Deli/Foodservices Manager
Big Y Foods
04.1989 - 08.2005
- Greeted customers in a timely fashion while quickly determining their needs.
Deli/Seafood Manager
Big D Supermarket
04.1984 - 03.1989
- Managing the daily operations of the department.
- Greeted customers in a timely fashion while quickly determining their needs.
- Training and development of staff.
- Inventory control, merchandizing, scheduling and following policies and procedures.
Education
High School Diploma - undefined
Leicester High School
Leicester, Ma1984
Skills
- Customer service-oriented
- Technical aptitude
- Superior organization ability
- Staff training and development
- Excellent communication skills
- Retail merchandising specialist
- Detail-oriented
- Sales experience
- Goal-oriented
- Strong work ethics
Timeline
Sales Merchandiser
Advantage Solutions
07.2017 - 01.2025
Bakery Sales Manager
Big Y Foods
08.2005 - 06.2016
Deli/Foodservices Manager
Big Y Foods
04.1989 - 08.2005
Deli/Seafood Manager
Big D Supermarket
04.1984 - 03.1989
High School Diploma - undefined
Leicester High School
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