STEVEN CHAUHAN
Newark,CA
Summary
Seasoned professional in security management, known for high productivity and efficiency in task completion. Possess specialized skills in risk assessment, emergency response planning, and team leadership. Excel in critical thinking, problem-solving, and communication, ensuring successful navigation through challenging security scenarios.
Overview
5
5
years of professional experience
Work History
Security Manager/Lobby Ambassador
Securitas Security Services USA
Palo Alto
07.2024 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Acted quickly during emergency situations to reduce the opportunity for damage and injury.
- Patrolled and monitored the premises in a company vehicle, on a bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety, or access control procedures.
- Setting up small and big conference rooms.
- Managing events, setting up accounts, and making key fobs and badges for people.
- Being a GCOS, I am looking at cameras, making sure all the emergency doors are working, and ensuring all fire alarms are functioning.
- Managing 10 buildings by myself.
- Making daily reports.
- Managing all the events.
- Supervising 4 to 5 security guards.
- Making paycheck and Schedules
Hiring Manager
Popeyes Louisiana Chicken
Fremont
08.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Conducted background checks and reference checks on potential hires.
- Assisted in employee recruitment, hiring and interview processes.
Cashier/Food Handler
Popeyes Louisiana Kitchen
Fremont, CA
06.2020 - 08.2023
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Education
High School Diploma -
John F Kennedy High School
Fremont, CA07-2024
Skills
- Security team leadership
- Superior customer service
- Surveillance
- Patrol operations
- Language translation
- Call center experience
- Cross-cultural awareness
- Software troubleshooting
- Computer skills
- Fast learner
- Training management
- Management
Languages
French, Advanced
Languages
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Urdu
Full Professional
English
Native/ Bilingual
Timeline
Security Manager/Lobby Ambassador
Securitas Security Services USA
07.2024 - Current
Hiring Manager
Popeyes Louisiana Chicken
08.2023 - 06.2024
Cashier/Food Handler
Popeyes Louisiana Kitchen
06.2020 - 08.2023
High School Diploma -
John F Kennedy High School
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