Steven Chen
Ozone Park
Summary
Offering excellent communication and multitasking abilities, ready to excel in fast-paced restaurant setting. Brings keen ability to quickly learn and adapt to new tasks and environments, ensuring smooth operations. Ready to use and develop strong organizational and teamwork skills in any restaurant service role.
Overview
3
3
years of professional experience
Work History
Restaurant Busser
BONDST
11.2023 - 12.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Restaurant Server
Shanghai Zhen Gong Fu
03.2022 - 10.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
Business Administration
Queensborough Community College
Oakland Gardens, NY05-2026
Skills
- Excellent teamwork
- Adaptable to change
- Flexible schedule availability
- Customer Service-oriented
- Server support
- Ability to lift heavy items
- Food safety practices
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Restaurant Busser
BONDST
11.2023 - 12.2024
Restaurant Server
Shanghai Zhen Gong Fu
03.2022 - 10.2023
Business Administration
Queensborough Community College
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