Steven Chen
Las Vegas
Summary
Senior Funding Advisor and accomplished business leader with strong background in revenue generation, client relationship management, business operations, and process optimization. Experienced in guiding businesses through complex funding solutions while leveraging a decade of high-performance sales management experience in luxury retail. Proven ability to build strategic financial plans, cultivate long-term client relationships, and exceed organizational performance goals.
Overview
9
9
years of professional experience
Work History
Senior Funding Advisor
Impruvu
12.2024 - Current
- Lead end-to-end business funding processes, guiding clients from qualification through approval and funding.
- Analyzed funding proposals, financials and credit data to determine alignment with client objectives and risk factors.
- Developed tailored financial strategies to optimize funding opportunities for diverse clients.
- Successfully funded over $3 million in business capital within the first months of tenure.
- Maintained high approval and close rates through accurate pre-qualification and file preparation.
- Built a multi-million-dollar pipeline with strong conversion metrics (e.g., 35–45% conversion rate).
- Provided consultative financial guidance, strengthening long-term client trust and repeat business.
Sales Manager
Lanvin
11.2018 - 12.2024
- Managed e-commerce and client-facing operations, overseeing accounts with executives, celebrities, and stylists. Through strategic planning and anticipating client needs:
- Generated $1 million in sales, representing half of overall business and exceeding targets by 30%.
- Cultivated long-term client relationships, with top clients averaging $40K–$60K annually.
- Developed sales incentives and outreach templates enhancing productivity and brand culture.
- Onboarded staff and delivered training across POS systems, operations, selling techniques, visual merchandising, and Salesforce compliance.
- Planned and executed lean process improvement projects, contributing to large improvements in several KPIS:
- Evaluated current business operations and created transfer procedures and standard work for all storefronts in the North American region. Streamlined back-of-house organization to maximize interaction time with clients while minimizing time spent in stock areas. This resulted in a 20% increase in overall operational performance.
- Lead inventory projects, inventory control, quality assurance, and shrinkage reports. Negotiated contracts with third-party delivery and storage services resulting in a 50% yearly operational cost of inventory real estate.
Sales Supervisor
Brunello Cucinelli
11.2016 - 11.2018
- Identified selling patterns and provided purchasing recommendations to buyers, increasing sales by 16% year over year.
- Developed the skills of a 12-person sales team to grow domestic and international clientele.
- Trained and mentored new staff on product knowledge and customer engagement techniques.
- Led sales team to achieve quarterly targets through strategic planning and performance management.
- Improved operational efficiency by redesigning processes between back-of-house and the sales floor.
Education
Bachelor of Science - Business Administration, Information Systems
University of Nevada Las Vegas
Bachelor of Science - Business Administration, Management
University of Nevada Las Vegas
Skills
- Funding & Finance: Business funding solutions, financial analysis, underwriting coordination, risk assessment
- Business Operations: Process optimization, strategic planning, training & onboarding, CRM management
- Data: SQL, RapidMiner, R, Tableau
- Technical: Java, C
- Software: Microsoft Office Suite (Word, Excel, PowerPoint), Cognos, RetailPro, SAP, Salesforce, AdvisorHub, GoHighLevel
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Senior Funding Advisor
Impruvu
12.2024 - Current
Sales Manager
Lanvin
11.2018 - 12.2024
Sales Supervisor
Brunello Cucinelli
11.2016 - 11.2018
Bachelor of Science - Business Administration, Management
University of Nevada Las Vegas
Bachelor of Science - Business Administration, Information Systems
University of Nevada Las Vegas