Steven Chung
North Reading,MA
Summary
To obtain a HealthCare related position at the manager/director level where I can utilize both my clinical and administrative skills to lead a team of professionals in producing high quality healthcare in a timely and clinically sound manner. I seek to utilize the skills that I have acquired in my experiences to produce excellent results and am ambitious to succeed in all aspects of healthcare
Experienced rehabilitation professional poised to drive impactful results. Expertise in managing rehabilitation programs, improving patient outcomes, and optimizing operational efficiency. Strong focus on team collaboration and adaptability to changing needs. Known for leadership skills, problem-solving abilities, and commitment to quality care.
Overview
10
10
years of professional experience
Work History
Rehab Director
Preferred Therapy Solutions
Lawernce, Ma
01.2026 - Current
- Managed therapy department to enhance patient rehabilitation and care services.
- Coordinated and ensured prompt completion of documentation for therapy services to support patient care.
- Coordinated with therapy staff to ensure timely updates on patient progress.
- Attend daily meeting with other department heads to ensure efficient daily operation of facility and address any needs or concerns
- Attend weekly medicare meetings to update Administrator, MDS, Nursing, and Social services on physical status of residents
- Run Daily, Weekly, and monthly reports to provide comprehensive breakdown of therapy services regarding documentation compliance, financial gains/losses, productivity, insurance compliance
- Daily Documentation of Therapy services provided for residents
- Weekly meetings with area manager and operations manager to ensure efficient operation of facility and address any issues or concerns
- Ensure New admissions are evaluated for Therapy Services within 24-48 hours
- Plan Discharges when residents meet their functional goals
Clinical Coordinator
Interim Health Care
Lexington, MA
08.2024 - Current
- Schedule Home Health nursing and therapy visits
- Assist with Homecare coordinators with nursing needs for homecare clients
- Ensure schedules are up to date and coordinated for all field staff
- Retrieve signed MD orders in a timely manner to ensure prompt billing
- Regular communication with private practices, hospitals and rehabilitation facilities via fax, phone, email and texts to ensure high quality customer service and to maintain relationships
- Devises excel sheets for the purpose of maintaining weekly metrics regarding productivity, mileage, documentation compliance, tracking weekly gains/losses regarding clinical units performed by field staff
- Work closely with CEO, medical director and intake coordinator regarding client referrals, clinical issues, billing compliance and scheduling conflicts that require resolutions
- Create admission packets for field staff so they can properly admit homecare patients and provide comprehensive knowledge to patients regarding their plan of care and services
- Maintain live communication with field staff via text/phone to change schedules if necessary
Per Diem Home Health Physical Therapist Assistant
Enhabit Home Health
Andover, MA
01.2024 - Current
- Provide Physical Therapy treatments to clients in their homes
- Interventions provided for gait training, balance, strengthening, endurance, and neuromuscular re-education
- Review Patient’s medical chart and referrals to determine best plan of care
- Take Vital signs for each visit
- Recommend changes to the plan of care to Physical Therapist if patient status changes
- Schedule patients on caseload
Account Manager
CareerStaff Unlimited
Providence, Rhode Island
02.2021 - 12.2023
- Manage recruiters to ensure they are filling healthcare needs and openings in hospitals, skilled nursing facilities, private practices and schools.
- Ensure recruiters are recruiting effective and quality candidates for potential job openings, and that these candidates are screened and have necessary employment paperwork
- Regular communication with recruiters to ensure each recruiter has goals and strategies to maximize potential
- Acting as team leader and establish team goals to maximize revenue
- Orient new recruiters and coordinators to ensure they adapt to team culture and able to succeed in day-to-day operations
- Lead team meetings to review daily agendas to start and end day
- Schedule healthcare clinicians with long term and short-term job assignments
- Maintain regular communication with current clients (schools, hospitals, skilled nursing facilities, private practices)
- Generate daily reports and communicate with area managers to ensure budgeting and financial goal projections are being met
- Establish new relationships and accounts to increase and generate new revenue
- Establishing competitive bill rates with clients to maximize profits
- Update job postings as required depending on job statuses
Rehab Manager
Aegis Therapies
Newton, MA
05.2020 - 11.2020
- Manage day-to-day operations of Rehab Department of Skilled Nursing Facility
- Devise schedules for Occupational, Speech, and Physical Therapy based on patient needs
- Schedule admitted patients upon admission with therapy evaluations
- Review insurance carriers for each new patient and fill out insurance verifications prior to start of care
Physical Therapist Assistant
Optima Sports Therapy
Salem, NH
10.2019 - 03.2020
- Provide Physical Therapy treatment to patients varying from manual therapy, strengthening and balance exercises in orthopedic related cases
- Provide comprehensive documentation to track progress
- Regular communication with Physical Therapist regarding patient progress
- Supervise and direct Rehabilitation Aides and students for proper patient preparation and care
- Administer manual therapy when appropriate (massage, stretching, cupping, TENS, NEMS)
Physical Therapist Assistant
HealthPro Heritage
Lincoln, MA
08.2016 - 09.2019
- Implement Physical Therapy treatments based on exams and evaluations by Physical Therapists
- Manage daily Physical Therapy caseload
- Educate patients on proper techniques regarding therapeutic exercises, stretching, balance, and ambulation
- Attend Family care plan meetings regarding current progress of patients for potential discharge plans
- Experienced in providing treatment for SNF, independent living, Assisted Living, and memory care residents
- Take Vital Signs to assess patient health to ensure patients are safe for treatment
Education
A.S - Physical Therapy Assistant
North Shore Community College
01-2016
B.S - Nuclear Medicine
Massachusetts College of Pharmacy
01-2004
Skills
- Scheduling/Management
- Spreadsheets
- Medical Terminology
- Communication (email, fax, texting, Microsoft outlook)
- Licensed Physical Therapist Assistant (CPR/BLS certified)
- EMR Systems (PCC, Homecare Homebase, Axxes)
Timeline
Rehab Director
Preferred Therapy Solutions
01.2026 - Current
Clinical Coordinator
Interim Health Care
08.2024 - Current
Per Diem Home Health Physical Therapist Assistant
Enhabit Home Health
01.2024 - Current
Account Manager
CareerStaff Unlimited
02.2021 - 12.2023
Rehab Manager
Aegis Therapies
05.2020 - 11.2020
Physical Therapist Assistant
Optima Sports Therapy
10.2019 - 03.2020
Physical Therapist Assistant
HealthPro Heritage
08.2016 - 09.2019
B.S - Nuclear Medicine
Massachusetts College of Pharmacy
A.S - Physical Therapy Assistant
North Shore Community College