Steven Clements
Sr IT Professional
Lebanon,PA
Summary
Dynamic Chief Information Officer with a proven track record of driving business success through technology innovation. Expert in aligning IT initiatives with organizational goals, enhancing growth and operational efficiency. Recognized for delivering cost-effective solutions and leading transformational projects in IT modernization, cybersecurity, and digital transformation. Passionate about leveraging strategic leadership to propel technological advancements that support overall business objectives.
Overview
21
21
years of professional experience
Work History
Chief Information Officer
County of Lancaster
Lancaster, Pennsylvania
10.2021 - 12.2024
- Supervises and coordinates team of 45 personnel across various departments including networking, active directory, cloud services and database services.
- Spearheaded the County’s digital transformation.
- Deployed Workday ERP and CRM, boosting productivity and customer engagement.
- Restructured IT department to enhance employee engagement.
- Implemented robust cybersecurity frameworks, minimizing vulnerabilities by 80%.
- Directed allocation of a $10 million technology budget for optimal return on investment.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Director of Information Technology
AAA Central Penn
Harrisburg, Pennsylvania
10.2015 - 10.2021
- Founded and directed IT department, managing $3M budget.
- Secured annual savings of $150K by implementing SDWAN architecture.
- Migrated data center to cloud-hosted solution, achieving annual savings of $200K.
- Implemented Azure for SharePoint and OneDrive integration, enhancing efficiency.
- Strengthened cyber defenses to adhere to recognized AAA and NIST benchmarks.
- Documented all changes made to the IT environment including hardware and software upgrades or modifications.
- Developed and implemented short and long-term technology programs to determine performance measurements, outcomes, and investment needs.
Information Technology Manager
Viwinco
Morgantown, Pennsylvania
04.2014 - 09.2015
- Upgraded the IT infrastructure, improving reliability, and reducing operational costs.
- Introduced and enforced new information security policies.
Senior Systems Engineer
Distributed System Services
Wyomissing, Pennsylvania
07.2011 - 04.2014
- Managed Active Directory engineering and virtualization for data center clients.
Senior Systems Engineer
Exel Logistics
Mechanicsburg, Pennsylvania
09.2009 - 07.2011
- Specialized in virtualization and warehouse management software support
System Engineer
Pennsylvania Infrastructure Investment Authority
Harrisburg, Pennsylvania
03.2007 - 09.2009
- Administered Active Directory, SQL databases, and web services.
System Engineer
Pennsylvania Department of Transportation
Harrisburg, Pennsylvania
06.2005 - 03.2007
- Maintained enterprise applications and infrastructure at remote locations.
- Included the oversize loads permit application in developed applications.
System Engineer
Pennsylvania State System of Higher Education
02.2004 - 05.2005
- Implemented Active Directory domain controllers and recorded best practices.
Education
Master of Business Administration - Information Management
Arkansas University Grantham
01.2020
Bachelor of Science - Information Systems
Arkansas University Grantham
01.2015
Skills
- Leadership in IT Initiatives
- Cybersecurity Policy Development
- Proficient in PeopleSoft
- Workday ERP Proficiency
- Digital Strategy Development
- Financial Resource Planning
- Experience with Microsoft Azure
- M365 Solutions Knowledge
- Project Management Expertise
- SD-WAN Networking
- Voice Over IP Networking
Accomplishments
- Led ERP migration from PeopleSoft to Workday, enhancing system performance.
- Implemented SDWAN technology and cloud switch management, improving network efficiency.
- Designed and executed comprehensive cybersecurity policies, training, and governance.
- Restructured IT departments, increasing employee engagement and operational efficiency.
- Established robust cybersecurity frameworks, reducing potential vulnerabilities by 80%.
Military Service
Pennsylvania Army National Guard, Retired, 01/1987, 12/2007
Timeline
Chief Information Officer
County of Lancaster
10.2021 - 12.2024
Director of Information Technology
AAA Central Penn
10.2015 - 10.2021
Information Technology Manager
Viwinco
04.2014 - 09.2015
Senior Systems Engineer
Distributed System Services
07.2011 - 04.2014
Senior Systems Engineer
Exel Logistics
09.2009 - 07.2011
System Engineer
Pennsylvania Infrastructure Investment Authority
03.2007 - 09.2009
System Engineer
Pennsylvania Department of Transportation
06.2005 - 03.2007
System Engineer
Pennsylvania State System of Higher Education
02.2004 - 05.2005
Master of Business Administration - Information Management
Arkansas University Grantham
Bachelor of Science - Information Systems
Arkansas University Grantham
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